Current jobs related to Community Operations Analyst - Dublin, Dublin City - Cpl

  • Operational Risk Analyst

    5 days ago

    Dublin, Ireland Excel Recruitment Full time

    Operational Risk Analyst Excel Recruitment is recruiting an Operational Risk Analyst for our client in Dublin who specialises in Asset Management. This person will be responsible for maintaining and updating the operational risk management framework with a focus on assessment, oversight and control. This position would suit an Operational Risk Analyst who...

  • Lead Operations Analyst

    3 weeks ago

    Dublin, Ireland Cpl Resources - Technology Full time

    Cpl are supporting a leading global Insurance brand in their search for a new Lead Operations Analyst. We are looking to hire a highly driven individual who is technically skilled and experienced in analysing business and operational performance. This is an individual contributor role which will work alongside the senior leadership to put actions in place to...

  • Analyst, Treasury Operations

    2 months ago

    Dublin, Ireland GEMINI Full time

    Department : Treasury The Treasury Operations Team at Gemini are thought leaders in the digital asset payments operations space. Our mandate is to bridge the traditional world of finance with the innovation of cryptocurrency products, providing our clients with a best-in-class financial institution experience. The Role: Analyst, Treasury Operations...

  • Fund Operations Analyst

    2 months ago

    Dublin, Ireland Lex Consultancy Full time

    We are working on behalf of a prestigious and dynamic asset management company based in Dublin 2 that is seeking an experienced Fund Operations Analystto join their expanding team. This is a 1 year FTC. Excellent, competitive salary Hybrid role, onsite 2-3 days per week Central, Dublin 2 location The role will report to the Head of Operations and will focus...

  • Lead Operations Analyst

    1 week ago

    Dublin, Ireland Cpl Resources Full time

    Cpl are supporting a leading global Insurance brand in their search for a new Business Performance Manager. We are looking to hire a highly driven individual who is technically skilled and experienced in analysing business and operational performance. This is an individual contributor role which will work alongside the senior leadership to put actions in...

  • Lead Operations Analyst

    1 week ago

    Dublin, Ireland Cpl Resources - Technology Full time

    Cpl are supporting a leading global Insurance brand in their search for a new Business Performance Manager. We are looking to hire a highly driven individual who is technically skilled and experienced in analysing business and operational performance. This is an individual contributor role which will work alongside the senior leadership to put actions in...

  • Operations & Regions Business Analyst

    4 months ago

    Dublin, Ireland Lidl in Deutschland Full time

    Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset...

  • Investment Operations Analyst

    3 months ago

    Dublin, Ireland AIG Full time

    Investment Operations AnalystWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets...

  • Principal Sales Operations Analyst

    2 months ago

    Dublin, Ireland MongoDB Full time

    About the jobThe database market is massive (the IDC estimates it to be $106B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join...

  • Investment Operations Analyst

    4 months ago

    Dublin, Ireland AIG Full time

    Who We AreAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...

  • Senior Sales Operations Analyst

    2 months ago

    Dublin, Ireland MongoDB Full time

    MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

  • Operations Analyst

    5 months ago

    Dublin, Ireland Oracle Remote Work Freelance Full time

    We’re looking for an Operations Analyst to drive success as part of our Manufacturing and Distribution team. /A /A Career Level - N/A Oracle M&D's mission is to continually deliver high-quality products, services, and interactions on time to our customers. To achieve this result, we maintain and continually improve the effectiveness of the Quality...

  • AML/KYC Operations Analysts

    3 months ago

    Dublin, Ireland Booking Holdings Full time

    Company Intro Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, Priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for...

  • Deal Operations Analyst

    3 months ago

    Dublin, Ireland ServiceNow Full time

    Job DescriptionWhat you get to do in this role:Aligned to several EMEA regions and territories, the Deal Operations Analyst will support the forecasting process and advise the sales force in commercial sales transactions.Attend regional forecast calls and perform and ensure forecast accuracy.Analyse and review current customer licensing, products and...

  • Investment Operations Analyst

    4 months ago

    Dublin, Ireland AIG Full time

    Who We AreAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...

  • Cyber Security Operations Analyst

    3 weeks ago

    Dublin, Ireland Permanent TSB Full time

    PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Your Role: Within Group Technology, Business Service Integration & Management (BSIM) provides...

  • CRM Analyst

    1 month ago

    Dublin, Ireland Elis Ireland Full time

    The company:Elis is an international textile, hygiene & facilities services business, operating in 30 countries across the globe, delivering a complete textile rental and laundry service. We offer everything from workwear to mats, mops, bed and bath linen, hygiene supplies and pest control services.With plants and distribution hubs across Ireland, Elis...

  • Lead Operations Analyst

    5 days ago

    Dublin, Ireland Cpl Resources - Technology Full time

    Cpl are supporting a key client in their search for a Senior People Analytics professional. We are looking for a candidate with advanced analytical skills to drive insights for Talent Management, Talent Development, and Talent Acquisition teams. This role involves creating scalable reporting solutions and providing data-driven recommendations. Key...

  • GCM Operations Analyst

    2 months ago

    Dublin, Ireland AIG Full time

    GCM Treasury Operations Senior AnalystWho we are:American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and...

  • AML / KYC Analyst

    6 days ago

    Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full time

    AML/KYC Analyst My client is seeking to onboard several AML/KYC Analysts as part of a large project Requirements 3+ Years Experience in AML/KYC Analyst Roles Strong understanding of client lifecycle management Excellent Communication and presentation skills Consulting experience preferred Investment Banking experience Preferred The role will operate on a...

Community Operations Analyst

3 months ago

Dublin, Dublin City, Ireland Cpl Full time

Role - Community Operations Analyst - Multilingual

Location - Dublin (Onsite)

Contract type - Permanent, Full-Time

Work model - Onsite (Sandyford. Dublin 18)

Working hours - Evening shift

Language - Multilingual (Estonian, French, German, Italian, Portuguese, Russian, Spanish, Thai)

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

DUTIES AND RESPONSABILITIES

  • Assist our client's community and help resolve inquiries empathetically, accurately and on time
  • Become and remain knowledgeable about client's products and community standards
  • Make well balanced decisions and personally driven to be an effective advocate for our community
  • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
  • Display a strong bias to doing what's right
  • Investigate and resolve issues that are reported on client's platform such as requests for account
  • support and reports of potentially abusive content
  • Respond to user inquiries with high quality, speed, empathy and accuracy
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to
  • improve the support of our community of users
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience
  • on the site
  • Enforce clients Terms of Use by carefully monitoring reports of abuse on the site
  • Review the reported content within agreed turnaround times and standards of quality
  • Identify inefficiencies in workflows and suggest solutions
  • Recognize trends and patterns and escalate issues outside the company policy to the global team.

ABOUT YOU

  • Strong personal resilience with the ability to operate in a pressured and fast paced environment.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions.
  • Ability to solve problems.
  • Effective Time management & Prioritization skills.
  • Ability to work as part of a team.
  • Ability to consistently hit KPIs on time.

ESSENTIAL COMPETENCIES:

  • Fluent in market language and English.
  • Cultural understanding of the market.
  • Experience in working in an office environment is preferable.
  • Extremely reliable, consistent, and hard-working
  • Passion for ensuring a positive, safe user experience
  • Flexible in working in a faced paced environment with different projects to work on.
  • Ability to learn new information in a short period of time
  • Eligible to work in Ireland full time (Stamp 4 or Irish citizenship or European)

BENEFITS

  • Meals provided onsite during shift hours
  • Health Care
  • Extensive Training & Development
  • Free access to Group Scheme website
  • Free access to 24-hour Employee Assistance Programme (EAP)
  • Free access to Wellness Programme
  • Tax Saver Scheme
  • Bike to Work Scheme

Equal opportunity employers:

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

For more information, don't hesitate to reach out to this mail ID : and your journey to becoming a valued part of Covalen starts here.

Apply Now or Reach Out for More Information.

#Covalen #BPOjobs #trustandsafety #CareerOpportunity #JoinOurTeam #Covalenjobs #Entryleveljobs #dublin #contentmoderation #contentmoderator #irishjobs #workinireland #LI-AB1 #CplCovalen #CovalenLinkedIn