Operations Analyst

7 months ago

Dublin, Ireland Oracle Remote Work Freelance Full time

We’re looking for an Operations Analyst to drive success as part of our Manufacturing and Distribution team.

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Career Level - N/A

Oracle M&D's mission is to continually deliver high-quality products, services, and interactions on time to our customers. To achieve this result, we maintain and continually improve the effectiveness of the Quality Management System and enhance the value for our customers, internal partners, and employees.

Oracle is a global leader in cloud technology, and we’re looking for an Operations Analyst to drive success as part of our Manufacturing and Distribution team with good warehouse and IT experience to participate in our warehouse operations and activities. The Operations Analyst’s responsibilities will include but are not limited to monitoring and processing of daily hardware requests with accuracy and in a timely manner, processing returns, performing hardware receiving, inspection put away and cycle counting to maintain inventory accuracy. We are looking for someone with a key interest in IT and to help us maintain the continues improvement and effectiveness of our services to customers, internal partners and good warehouse and IT experience to participate in our warehouse operations and activities. The Operations Analyst’s responsibilities will include but are not limited to monitoring and processing of daily hardware requests with accuracy and in a timely manner, processing returns, performing hardware receiving, inspection put away and cycle counting to maintain inventory accuracy. We are looking for someone with a key interest in IT and to help us maintain the continues improvement and effectiveness of our services to customers, internal partners and employees.

Join us and create the future

This role is onsite 5 days per week from our Eastpoint Business Park office location in Dublin

The role would require you to have the following skills and/or experience:

Knowledge of and keen interest in desktop support/ PC repair and hardware configuration a plus Knowledge of logistics and Hardware Distribution methodologies Knowledge of Microsoft office  Good computer and technical skills, quick to learn new tools and processes applicable to the role Working in a warehouse and performing Picking, packing and processing of orders (Inbound/outbound)  Perform weekly and monthly stock counts Experience in warehouse management procedures and best practices Ability to implement process improvement initiatives Strong decision making and problem solving skills Ability to lift, carry, push, or pull up to 50 lbs Maintain good house keeping Excellent communication skills

What you will do

· The Operations Analyst will be responsible for monitoring and processing of daily hardware requests with accuracy in a timely manner.

· Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy.

· Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.

· Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need. 

· Review and update procedures to ensure accuracy to meet business requirements. Keep lab & associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.

· Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.

· Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.

· Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.

· Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals.

· Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

· Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. Familiarly with Parcel Carrier Procedures, Systems and Transportation Networks essential.

· Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling.

· Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.

· Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

· The Operations Analyst is an essential role and will report to our Oracle M&D office daily. This position does not offer teleworker or remote/working from home options.

Desired Experience

· BA/BS degree, typically graduate or equivalent with 2 years’ experience.

· Knowledge of desktop support / PC repair and hardware configuration a plus.

· Knowledge of Logistics and Hardware Distribution methodologies.

· Knowledge of Microsoft Office.

· Good computer and technical skills; quick to learn new tools applicable to the role.

· Excellent communication and interpersonal skills.

· Willingness to work in a dynamic, fast-paced environment.

· Strong customer services skills with the ability to maintain professionalism under pressure.

· Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.

· Analytical skills and ability to meet deadlines.

· Ability to lift, carry, push, or pull up to 50 lbs and drive company vehicles.

What we will offer you

· A competitive salary with exciting benefits

· Learning and development opportunities to advance your career

· An Employee Assistance Program to support your mental health

· An inclusive culture that celebrates what makes you unique

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