Current jobs related to Quality Analyst - Dublin, Dublin City - Cpl
-
Senior Health Technology Assessment Analyst
3 weeks ago
Dublin, Dublin City, Ireland HIQA (Health Information and Quality Authority) Full timeSenior Health Technology Assessment Analyst - Nationwide Panel Location: Cork, Dublin or Galway Grade:Engineer Grade I Tenure: Fixed Term (One vacancy for immediate appointment)Additionally, HIQA intends to create panels for future permanent and fixed term vacancies that can be placed across our Dublin, Cork and Galway offices for all Senior Health...
-
Quality Control Analyst
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeOn behalf of our client, we are currently recruiting for a Quality Control Analyst. This is a permanent, full-time and fully site based role. Monday-Friday and working hours are with a 12pm finish 1 day a week. Centered on maintaining Non-Glyphosate product quality and compliance, this role involves overseeing Non-Glyphosate analysis, monitoring KPIs,...
-
Data Analyst
3 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeData Analyst Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and...
-
IT Test Analyst
2 months ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeWhat is the opportunity?The position is a Test Analyst role working with a team of testing analysts, developers, business analysts and product specialists. The main responsibility for the successful candidate will be to drive out the testing process through the development and execution of manual and automated test scenarios. You will help prioritise defects...
-
Quality Control Analyst
3 weeks ago
Dublin, Dublin City, Ireland Barclay Chemicals Full timeRole Summary Centered on maintaining Non-Glyphosate product quality and compliance, this role involves overseeing Non-Glyphosate analysis, monitoring KPIs, ensuring updated procedures, troubleshooting HPLC issues, coordinating MSDS, co-formulant organisation, formulation studies, report writing, sample dispatch,. Key Responsibilities Conduct Non-Glyphosate...
-
QC Microbiology Analyst
3 weeks ago
Dublin, Dublin City, Ireland Elusav Recruitment Full timeElusav Recruitment are seeking aQC Microbiology Analyst to join a pharmaceutical company based in North Dublin, Ireland. This tremendous opportunity will be responsible for qualifying the Microbiology Quality Control lab and the verification of Microbiological analytical methods including but not limited to cutting edge Rapid Microbiological...
-
Financial Analyst II
2 months ago
Dublin, Dublin City, Ireland ICON Clinical Research Full timeJob Advert PostingJob Title: Commercial Financial AnalystLocation: Leopardstown, Dubbin 18 (HYBRID)ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health...
-
Graduate Data Analyst
3 weeks ago
Dublin, Dublin City, Ireland Bord Gais Energy Full timeGraduate Data Analyst Reference: R Energy, Marketing & Data - Dublin Fixed Term Contract Reporting to: KPI Reporting Manager Bord Gis Energy is one of Irelands leading energy and service companies. We supply gas, electricity, and energy services to over 700,000 homes and businesses across the country, offering excellent customer service as well as the best...
-
Agile Business Analyst
3 months ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeWhat is the opportunity?We are looking for an Agile Business Analyst to help us to continue to build best in class digital platforms. The Agile Business Analyst will shape the understanding and implementation of new features and functionalities, optimizing operational process along the way. This is an exciting opportunity to work collaboratively across teams...
-
Senior Business Analyst
1 month ago
Dublin, Dublin City, Ireland timesjobs Full timeSenior Business Analyst - Corporate lendingDate: Jul 3, 2024Location: Dublin, D, IECompany: NTT DATA ServicesReq ID: 288567NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a...
-
Data Analyst
2 months ago
Dublin, Dublin City, Ireland Cpl Full timeData Analyst We are seeking a detail-oriented and analytically-minded Patient Support Program Analyst to join our team. This role is pivotal in providing actionable insights and data-driven recommendations to optimize our patient support programs, including co-pay assistance. The ideal candidate will have a strong background in data analysis, experience in...
-
QA Manufacturing Analyst
4 weeks ago
Dublin, Dublin City, Ireland GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Dublin, Dublin City, Ireland GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Data Analyst
3 weeks ago
Dublin, Dublin City, Ireland CPL Healthcare Full timeData Analyst We are seeking a detail-oriented and analytically-minded Patient Support Program Analyst to join our team. This role is pivotal in providing actionable insights and data-driven recommendations to optimize our patient support programs, including co-pay assistance. The ideal candidate will have a strong background in data analysis, experience in...
-
Senior Business Systems Analyst
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeSnr. Business Systems Analyst, CX Workforce & Quality Management€400 - €500+ per dayHybrid workingInitial 6 month contract with possibility to extend RoleOur clients are seeking a Senior Business Systems Analyst (BSA) to support with the introduction of Genesys WEM (Workforce Employee Engagement) Platform globally which provides solutions for Workforce...
-
Incident Response Analyst
1 month ago
Dublin, Dublin City, Ireland Facebook Full timeThe Meta legal team is seeking a motivated, highly-organized, detail-oriented candidate to join our Incident Response Team. The right candidate must have a strong work ethic, excellent judgment, and exceptional partnering skills. The position is full-time and would be based in our London office. Meta welcomes applications from the widest range of individuals...
-
Senior Finance Data Analyst
1 month ago
Dublin, Dublin City, Ireland ICON Full timeIPG Reporting Analyst - Ireland, Dublin Hybrid: Office/RemoteICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentICON plc is a world-leading healthcare...
-
AI Analyst – VIETNAMESE
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeVIETNAMESE speaker – AI Analyst – Office Based Dublin Global Talent on behalf of our Enterprise Tech client have a requirement for an AI Analyst - VIETNAMESE to join their team. This post is PERMANENT position. The role is based in Dublin. The working model is onsite (18:00 to 02:00).Working a 40 hours per week the successful candidate will be employed...
-
Senior Supply Logistics Analyst
4 weeks ago
Dublin, Dublin City, Ireland Regeneron Pharmaceuticals, Inc Full timeThe External Warehouse and Logistics function manages the third-party EU warehousing network to deliver an effective and compliant operation that supports Regeneron Irelands current and future needs. Within this role the Senior Distribution Compliance Specialist will ensure that the external warehouse network is established in compliance with appropriate...
-
Business Intelligence Senior Analyst
2 months ago
Dublin, Dublin City, Ireland SUSE Full timeAbout UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads,...
Quality Analyst
2 months ago
Role - Quality Analyst
Location - Dublin
Contract type - Permanent
Work model - Onsite
Working hours - Mon - Fri 9am - 5:30pm or 3pm - 11:30pm
Language - Vietnamese/Indonesian and English
At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.
Quality Analyst
The Quality Analyst must monitor, evaluate, council and document employee's quality performance and provide coaching assistance as needed to meet goals and expectations.
The Quality Analyst will work closely with the management (TL / RM) to support and drive Quality results of the team / market.
The Quality Analyst will be an integral contributor, working within and promoting the Covalen Essence Pillars: Performance Gurus, Client Co-Creators and Excellence Designers.
Duties and Responsibilities
•Monitors and enhances employee performance through coaching on quality and the market specific requirements.
•Monitors and enhances Rep performance through training on quality.
•Supports the Market Team Leads to educate and develop all Reps.
•Provide backup to the training department as and when required.
•Attends and participates in meetings to review results.
•Perform, provide and complete data analysis to establish trends as requested.
•Assist Training and Quality Leads in preparing various projects aimed to drive Quality and operational delivery.
•Handle Quality systems onsite.
•Performs administrative duties as needed.
•Support TL to establish Action Plan or Performance Improvement Plan to improve Reps quality performance.
•Provide feedback on Policies in order to enhance Quality.
•Monitor cases of assigned agents in any QA spoken languages.
•Provide ongoing feedback to Reps.
•Prepares and distributes reports.
•Attends and participates in professional development activities.
•Delivers just-in-time training to auditors on new or changing Content Policies as well as "refresher" training on existing Content Policy on an as-needed basis
•Actively re-reviews decision accuracy audits to ensure consistency and alignment with our community standards and internal policies
•Manages investigations of escalations of inaccurate decisions, to understand the root cause(s), especially in cases where policies are new, the content is ambiguous, or the decision has an outsized impact if incorrect
•Mentors auditors on the use of audit tools and systems
•Develops process documentation and aggregates feedback about the functionality of audit tools
•Any other ad hoc activities that may be required to meet business needs.
Requirements:
- Bachelor's degree.
- Content moderation, Trust & Safety and/or Content Quality Assurance related experience in the Social Media industry.
- Proficiency in English (C1 or above).
- Proficiency in Indonesian or Vietnamese.
- In-depth contact with local culture and social news.
- Proficiency in Excel and able to form analysis and create reports with both qualitative and quantitative perspectives.
- A general understanding of AI space.
- Flexibility to work across shifts to effectively respond to and cover daily business needs.
- Ability to rapidly adapt to changes as per business needs.
- Ability to work under pressure and multi-task.
- Excellent communication and problem-solving skills.
Benefits and perks:
Free canteen onsite (Breakfast & Lunch)
Internal career progression opportunities
Health insurance (Irish Life)
Extensive Training & Development
Free access to 24hr Employee Assistance Programme.
Free access to Wellbeing Programme
Tax Saver Scheme - Travel
Bike to Work Scheme
PRSA Scheme.
Parking Onsite*
What would you bring? Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated
Equal opportunity employers:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
Apply Now or mail your applications to
#CPLCovalen #Quality #QualityAssurance #QualityAnalyst #CovalenLinkedIn #GermanQA #FrenchQA #MandarinQA #TrustandSafety #HindiQA #SpanishMexicanQA #ArabicQA #ItalianQA
