Credit Controller

3 weeks ago


Dublin, Dublin City, Ireland CPL Healthcare Full time

Credit Controller

My client, a Galway City based Financial Services organisation, seeks to hire a new Credit Controller/Collections Agent to join their team. This role is a permanent, full-time position based in Galway. You will be reporting into the Collections Manager.

RESPONSIBILITIES:

  1. Administration and collection tasks associated with delinquent accounts
  2. Communicating with customers for the collection of payment on past due accounts via phone/email/letter
  3. Negotiation with customers to enact payment plans and settlements
  4. Retention of detailed records
  5. Respond to customer queries and inquiries
  6. Adherence to company and regulatory guidelines
  7. Ability to work in a fast-paced environment

REQUIREMENTS:

  • A.P.A. Certified
  • Minimum of 3 years collections experience
  • Credit Paper Management preferred
  • Proven track record in credit management
  • Strong numerical, negotiation and analytical skills
  • Strong communicator with excellent telephone manner
  • Excellent time management and organisational skills
  • Highly motivated with ability to take ownership of the role
  • Computer literate with a good knowledge of Microsoft Word and Excel
  • Good team player
  • Experience in financial services industry a distinct advantage
  • Experience of working with an automated dialler an advantage

If you are interested in this position, please hit the 'Apply Now' button or email for more information.

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