Financial Customer Service

3 weeks ago


Dublin, Dublin City, Ireland Cpl Full time

This is an opportunity to work for one of the leading international long-term savings and retirement business.

I am looking to speak to professionals with experience in Pension/Occupational Pensions/ Individual Pensions who are looking for a new challenge and an opportunity to join a quickly growing company.

As part of the Corporate Pensions team, your responsibilities will be to:

  • Develop and maintain strong working relationships with Business Managers, Advisers, Trustees and clients.
  • Support members, policyholders and Trustees through their pension-saving journey.
  • Help customers understand the options available depending on their individual circumstances and work history.
  • Carry out policy amendments and updates to maintain the accuracy of customer records

What are we looking for:

  • Fluency in English and Swedish (C1+)
  • You will have a minimum of 1 year Occupational Pension/ Individual Pension experience.
  • You are self-motivated and positive in your approach; willing to be flexible and proactive.
  • Strong computer skills, proficient in Microsoft Office specifically Excel.
  • Ideally, you will be QFA qualified. (Not Mandatory)

What's on offer

You can expect to work in a hybrid manner with time spent working in the office and at home. We believe that work/life balance offers benefits for customers as well as ensuring that you can balance a successful career with your life outside of work. We will discuss flexibility, what is important to you, balancing this with business requirements during the recruitment process and the operational needs of the department.

Location

  • Hybrid model - 2 days in the office (after initial training period)
  • Dublin City Centre (close to St. Stephen's Green)

Salary and Benefits

  • Base salary of Depending on Experience)
  • Performance Bonus
  • Meal allowance
  • Health Insurance Scheme
  • Pension Scheme
  • Hybrid working (2 days in the office weekly)

If you are interested in this position, please send your resume today



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