It Deskside Support Role

2 weeks ago

Cork, Cork, Ireland Pfh Technology Group Full time

Join to apply for the
IT Deskside Support Role
at
PFH Technology Group
.
This role is for our contracted client based in Cork City.
Responsibilities Include
Provide top-quality service to end-users both remotely and onsite via help desk system and in person.
Assist with common applications, operating systems, and basic network issues.
Perform Active Directory user and group administration.
Offer guidance and support for common software applications, including Microsoft Office and email clients.
Efficiently stage and prepare hardware for new starters, ensuring a smooth onboarding process with a strong emphasis on delivering exceptional customer service.
Install and configure computer hardware and peripherals, operating systems, and applications.
Troubleshoot hardware faults and refer to third parties if required.
Manage system administration tasks such as setting privileges and security permissions on server shares, and setting up new shared folders.
Handle data security, ICT policies, and information requests.
Collaborate with local and national ICT teams to resolve recurring issues, including server and network management.
Experience
1-3 years in an IT support role.
Experience in a pharmaceutical manufacturing environment is a plus.
Technical Skills
Proficiency with Windows operating systems.
Familiarity with common software applications (e.g., Microsoft Office, email clients).
Basic understanding of networking principles.
Knowledge of Active Directory.
Experience with IT ticketing systems.
Soft Skills
Excellent communication and interpersonal skills.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Customer-focused attitude with a commitment to high-quality service.
Eagerness to learn and grow within the role.
Skills
IT Support, IT Technician, ITIL, Computer Skills, Helpdesk, Active Directory, Customer Skills, Customer Focus, MS Office.
Benefits
Pension
Healthcare
Paid Leave
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT System Training and Support
This job posting is active and accepting applications.
#J-18808-Ljbffr

  • Mobility Deskside Support Engineer

    1 day ago

    Cork, Cork, Ireland Eir Evo Full time

    Due to continued expansion ofeir evo, we are now seeking to recruit an experiencedMobility Deskside Support Engineerto become an integral part of our Managed Services Team.This role involves working on a dedicated team for a prestigious client, supporting an evolving multi-technology IT environment.The successful candidate will gain exposure to technologies...

  • Mobility Deskside Support Engineer

    1 week ago

    Cork, Cork, Ireland itContracting Full time

    Overview Due to continued expansion of eir evo we are now seeking to recruit an experienced Mobility Deskside Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.The successful candidate will work...

  • Urgent Search Mobility Deskside Support Engineer

    2 weeks ago

    Cork, Cork, Ireland eir evo talent Full time

    Due to continued expansion ofeir evo we are now seeking to recruit an experienced Mobility Deskside Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and...

  • Only 24h Left) Mobility Deskside Support Engineer

    2 weeks ago

    Cork, Cork, Ireland eir evo talent Full time

    Due to continued expansion ofeir evowe are now seeking to recruit an experienced Mobility Deskside Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and...

  • Desktop Support Specialist

    12 hours ago

    Cork, Cork, Ireland Grant Thornton Full time

    Desktop Support Specialist We are Grant Thornton Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda.With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them...

  • Healthcare Support Role

    7 hours ago

    Cork, Cork, Ireland beBeeHealthcare Full time

    Job Title: Healthcare AssistantWe are seeking a dedicated and compassionate Healthcare Assistant to join our team.Job Description:Deliver high-quality care and support to residents in a residential setting.Assist with daily living activities, such as bathing, dressing, and feeding.Provide emotional support and companionship to residents.Work collaboratively...

  • Eln/ Les Support Engineer

    3 weeks ago

    Cork, Cork, Ireland Westbourne It Global Services Full time

    Main Purpose / Objective of the Position:The role is responsible for providing operational and technical support for laboratory electronic systems used in analytical testing, data recording, and reporting.Core systems supported include Laboratory Information Management Systems (LIMS), Chromatography Data Systems (e.g., Empower), Electronic Lab Notebooks...

  • Valgenesis Support Engineer

    3 weeks ago

    Cork, Cork, Ireland Westbourne It Global Services Full time

    Position Overview:We are seeking a Lab PC Engineer to join our Lab IT Services team supporting pharmaceutical laboratory operations.The ideal candidate will have hands-on experience in deploying IT solutions in regulated GxP environments and will be responsible for ensuring compliance with industry standards including FDA 21 CFR Part 11, EU Annex 11, and...

  • High Salary Valgenesis Support Engineer

    4 weeks ago

    Cork, Cork, Ireland Westbourne IT Global Services Full time

    Position Overview:We are seeking a Lab PC Engineer to join our Lab IT Services team supporting pharmaceutical laboratory operations. The ideal candidate will have hands-on experience in deploying IT solutions in regulated GxP environments and will be responsible for ensuring compliance with industry standards including FDA 21 CFR Part 11, EU Annex 11, and...

  • Caring Support Worker Role

    2 weeks ago

    Cork, Cork, Ireland beBeeSupport Full time €38,623 - €44,650

    Healthcare Professionals WantedWe are seeking dedicated and compassionate individuals to provide support to people with intellectual disabilities, autism, and acquired brain injury in the Cork area.The successful candidates will work as part of a team providing person-centred services for adults and children with complex needs.This is an excellent...