Only 24h Left) Mobility Deskside Support Engineer

Due to continued expansion ofeir evowe are now seeking to recruit an experienced Mobility Deskside Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions. This role is based onsite with our customer in Cork High Level Overview: Monitoring and Management support and configuration of customers infrastructure Provision accounts and equipment Desktop Support for customer Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365 Configuration of Microsoft Server, Exchange, Active Directory. Maintain and build the current documentation in place Hardware troubleshooting Interacting with and managing 3rd parties Application troubleshooting and support Imaging and Deployment Manage File Permissions and Access Rights Configuration and Support of Mobile Devices Role Overview Responsible for uploading and setting up business mobile applications for deployment. This includes supporting application teams with mobility areas of solutions, managing Google updates and verification of accounts, as well as handling various applications. Manage Knox EFota, including creating campaigns, approving uploads, and ensuring devices are updated. Additionally, handle Knox Asset Intelligence management by addressing app crashes and upload downtimes. Manage the Sharefile UMT by syncing user accounts to Sharefile, creating folders, assigning users, and troubleshooting. Resolve tickets for 3rd level Mobility Support Manage the configuration of Netscaler, including traffic policy, cert management, VIP/Netscaler management, configuration setup, and build. Test resources for security/infrastructure updates, including out-of-hours support. ESRI requires whitelisting once a week, and verify how often firewall tests will be required. Manage remote management tools for field devices, set up accounts and access, be the point of contact for security/infrastructure solutions, and handle account and password setups without SSO management. Handle setup and configuration of apple business manager, update certificates, reenrol iOS devices, and manage annual activities. Oversee escalation for issues/access and manage overnight sync to Intune from Apple. Experience 2+ years Working in a Mobile Technical support environment (required) Application Support 1st Level Windows Servers, Active Directory, Microsoft Exchange, MS Office Level 1 support Office 365 and Virtualization experience advantageous. Customer Services, Call Handling It would be preferred if the candidate had one of the following accreditations and experience Microsoft Specialist certification in Windows 10 A Microsoft MCP for Client or Server OS Comptia A+ Comptia Net+ Successful candidates will receive exposure to All Microsoft Operating Systems Windows Servers Virtualization Vmware, Citrix, Hyperv SMB Networking Environments Unified Communications Remote Access Solutions Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills: Application Support Windows Servers Office 365 Benefits: Apply with CV for details