Administrative Assistant

1 day ago

Galway, Ireland Cpl Healthcare Full time

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks.A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.In line with employer policies, procedures and best practice standards the Clerical Officer will:AdministrationProvide office support, answer queries and provide a reception / telephone serviceKeep themselves appraised of the relevant documentation / procedures as relevantManage data - including maintaining, correcting, collating, interrogating, validating and processing dataMaintain accurate up to date records filing systems and records (computerised / paper copy)Assist in and / or prepare reports as necessaryProvide required information and support to Service Managers and teams, team members, clients, patients, members of the public etc.Action all communications in a timely mannerUndertake any other administrative support and assignments as directedRepresent the service in a positive mannerCustomer ServiceMake phone calls to and take phone calls from members of the publicUse email as a form of communication when requiredPromote and maintain a customer focused environmentEnsure that service users are treated with dignity and respectAct on feedback from service users / customers and report same to Line ManagerService Delivery and ImprovementHandle sensitive and confidential information as per GDPR guidelinesActively participate in innovation and support change and improvement initiatives within the serviceIdentify potential problems / inconsistencies in a timely manner and consult with Line Manager as appropriateStandards, Policies, Procedures and LegislationMaintain own knowledge of relevant employer policies, procedures, guidelines and practices, to perform the role effectivelySupport, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health serviceThe above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.QualificationsBachelor's degree or equivalent experienceStrong interpersonal, customer service and communication skillsAbility to multitaskProficient in Microsoft Office suite

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