Valgenesis Support Engineer
6 days ago
Position OverviewWe are seeking a Lab PC Engineer to join our Lab IT Services team supporting pharmaceutical laboratory operations.The ideal candidate will have hands-on experience in deploying IT solutions in regulated GxP environments and will be responsible for ensuring compliance with industry standards including FDA 21 CFR Part 11, EU Annex 11, and GAMP guidelines.Key ResponsibilitiesTechnical ResponsibilitiesGather, analyze, and contribute to Lab PC system requirements.Design and implement system solutions aligned with pharmaceutical and regulatory standards.Install and configure laboratory software applications according to specifications.Manage operating system upgrades and platform migrations.Author and contribute to documentation such as user requirements, functional specifications, configuration documents, and technical requirements.Develop and update Standard Operating Procedures (SOPs).Assist with system testing, script execution, and authoring change requests (CRs).Manage Lab PC hardware assets, adhering to laboratory best practices and inventory control procedures.Build, image, deploy, and decommission Lab PC systems.Respond to incidents and fulfill service requests using IT service management systems; escalate and resolve issues passed on from Level 1 support teams.Compliance ResponsibilitiesAdhere to procedures for periodic reviews and data integrity in GxP environments.Conduct security and audit trail reviews to assess data generation, modification, deletion, and metadata changes in Lab PC and software systems.Identify remediation needs and follow up on corrective actions post-review.Apply Windows 10 security patches, perform system reboots, and verify system functionality per SOPs.Managed Service & Stakeholder EngagementProvide a monthly one-page summary report covering training, operational activities, projects, and meeting schedules.Participate in monthly performance check-ins with the service manager.Work on-site or in a hybrid capacity based on business requirements.Maintain a professional and collaborative relationship with internal teams and stakeholders, demonstrating strong customer service orientation.Experience Required2–3 years of experience in a pharmaceutical QC laboratory environment.3–5 years of experience installing, configuring, and troubleshooting hardware, operating systems, applications, and networks in both GxP and non-GxP settings.Educational QualificationsBachelor's degree in Computer Science or related field (or equivalent experience).Preferred: Recent certifications such as Microsoft (MCSA/MCSE), CompTIA (A+/Network+/Security+), or ITIL Foundation.#J-*****-Ljbffr
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QA Document Controller
2 weeks ago
Cork, Ireland Fastnet - The Talent Group Full timeQA Document Control Specialist – (Contract, Hybrid) We are partnering with a leading pharmaceutical company on a fantastic opportunity for a QA Document Control Specialist. You will ensure all GMP-controlled documents meet site and regulatory standards in terms of formatting, layout, numbering, and metadata, rather than content. The role involves working...
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Valgenesis Support Engineer
2 weeks ago
Cork, Ireland Westbourne IT Global Services Full timePosition Overview We are seeking a Lab PC Engineer to join our Lab IT Services team supporting pharmaceutical laboratory operations. The ideal candidate will have hands-on experience in deploying IT solutions in regulated GxP environments and will be responsible for ensuring compliance with industry standards including FDA 21 CFR Part 11, EU Annex 11, and...
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Technical Support Engineer
6 days ago
Cork, Ireland Cerebras Full timeOverviewCohesityis the leader in AI-powered data security.Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data.Formed from the combination of Cohesity with Veritas' enterprise data protection...
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Technical Support Engineer
4 days ago
Cork, Ireland Netapp, Inc. Full timeJob SummaryWe are looking for an experienced technical support specialist who excels in diagnosing and troubleshooting complex software and network systems, providing top-tier assistance through various channels.The ideal candidate should be skilled in addressing escalated issues, collaborating with engineering teams, and enhancing products.Proficiency in...
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Technical Support Engineer
2 weeks ago
Cork, Ireland Cerebras Full timeOverviewCohesityis the leader in AI-powered data security.Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data.Formed from the combination of Cohesity with Veritas' enterprise data protection...
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Technical Support Engineer
1 week ago
Cork, Ireland SAJ Full timeResponsibilities Provide phone and email based problem solving and fault finding support for installers and customers Generating cases via CRM to track and resolve customer enquiries Answering technical product enquiries Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently Developing, updating and managing...
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Technical Support Engineer
3 weeks ago
Cork, Ireland NetApp, Inc. Full timeJob Summary We are looking for an experienced technical support specialist who excels in diagnosing and troubleshooting complex software and network systems, providing top-tier assistance through various channels. The ideal candidate should be skilled in addressing escalated issues, collaborating with engineering teams, and enhancing products. Proficiency...
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Senior Technical Support Engineer
6 days ago
Cork, Ireland Broadcom Inc. Full time**Please Note:****1.If you are a first time user, please create your candidate login account before you apply for a job.(Click Sign In > Create Account)****2.If you already have a Candidate Account, please Sign-In before you apply.**## **Job Description:******VMware Cloud Foundation (VCF) Division Overview** The VMware Cloud Foundation Division enables...
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Senior Mes Support Engineer
4 weeks ago
Cork, Ireland Catalyx Full timeJoin to apply for theSenior MES Support Engineerrole atCatalyx2 days ago Be among the first 25 applicantsJoin to apply for theSenior MES Support Engineerrole atCatalyxDirect message the job poster from CatalyxTalent Acquisition Specialist at Catalyx | Lean Six Sigma, Life SciencesCatalyxis seeking a Senior MES Support Engineer to join our team and work on...
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Senior Technical Support Engineer
4 weeks ago
Cork, Ireland Broadcom Inc. Full time**Please Note:****1.If you are a first time user, please create your candidate login account before you apply for a job.(Click Sign In > Create Account)****2.If you already have a Candidate Account, please Sign-In before you apply.**## **Job Description:******VMware Cloud Foundation (VCF) Division Overview** The VMware Cloud Foundation Division enables...
