Meeting & Events Manager

2 days ago

Wicklow, Ireland Powerscourt Hotel Full time

Powerscourt Hotel, Resort & Spa is currently recruiting for a Meeting & Events Manager to join our Events Department. The successful candidate must be highly motivated, well-organised, and passionate about delivering memorable experiences This role offers a competitive salary, ongoing training, and complimentary transport to and from Bray Dart Station About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well-known, high-profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. Job Overview: The Meeting & Events Manager will be responsible for overseeing all aspects of the Meetings and Events Department. This role involves driving profitability, ensuring guest satisfaction, and leading a dynamic team to deliver world-class service in a high-volume, luxury environment. The ideal candidate will possess a strong sales focus, a proven track record in event management, and the ability to cultivate lasting client relationships. Key Responsibilities: Leadership & Strategy: Manage and lead the Meetings & Events team to achieve revenue and conversion targets, ensuring the department's profitability and guest satisfaction. Provide strategic direction for daily operations, including handling enquiries, proposals, contracts, and event planning, while maintaining close client interaction. Collaborate with the Director of Sales and Marketing to review and optimise the business pipeline, identifying gaps and implementing proactive measures to meet targets. Operations Management: Oversee all reactive sales and event planning activities, ensuring a seamless process from enquiry to execution. Ensure all events meet the hotels 5-star standards by coordinating with other departments to deliver consistent, high-quality service. Manage customer satisfaction post-event by handling feedback and resolving any issues promptly and effectively. Prepare and present weekly forecasts, productivity reports, and monthly revenue and P&L statements to the management team. Financial & Budgetary Responsibilities: Assist in the preparation of the annual departmental budget and financial plans. Monitor budget adherence and implement strategies to upsell products and services, driving additional revenue. Team Development: Recruit, train, and mentor the Meetings & Events team, fostering a collaborative and high-performance environment. Provide ongoing coaching and feedback to enhance team performance, manage conflict, and support professional development. Client Relations: Build and maintain strong client relationships, ensuring a high conversion rate of leads to confirmed bookings. Devise creative strategies to drive business and upsell to existing clients. Exhibit a professional, positive demeanour in all client interactions, both in-person and via phone or email. Brand Standards & Compliance: Ensure all events are executed in alignment with the hotels brand standards. Maintain a thorough understanding of event technology, contract management, and relevant legalities to ensure compliance and optimal service delivery. Qualifications & Experience: A minimum of 2-3 years of experience in a senior hospitality event management role, with a proven track record of leading a team in a high-volume, luxury environment. Skills & Competencies: Strong command of the English language with excellent verbal, listening, and writing skills. Exceptional customer service and relationship management skills. Proficient in Microsoft Word, Excel, and also in Opera Sales & Catering would be an advantage. Strong knowledge of event technology products, contract management, and legal requirements. Ability to manage guest room and meeting space inventories effectively. Structured, organised approach with the ability to prioritise and manage a demanding workload. Excellent interpersonal, communication, and presentation skills, with the ability to connect and manage client expectations. Personal Attributes: Welcoming, friendly personality with a professional image. Positive outlook, with a proactive approach to problem-solving and conflict resolution. Why join our team: Competitive Salary Additional leave in line with service after two years of service Monthly contribution towards employees Health and Wellbeing after two years of service Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels. Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered 5 days sick leave pay per year At Powerscourt Hotel, we pride ourselves on delivering a 5-star experience to our guests and clients. As the Meeting & Events Manager, you will play a pivotal role in upholding this standard, leading a talented team, and contributing to the hotel's continued success. Skills: Sales Hotel Events Hospitality

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