Guest Relation Agent

4 weeks ago

Galway, Ireland The G Hotel And Spa Full time

Be Yourself Be a Bold Team Player Be Leonardo As a Receptionist youll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day.Take a deep breath because youll be stepping into a busy roleWorking as part of a vibrant team, youll be an ambassador for the hotel as the first person our guests will meet.Whilst organising all aspects of the check-in and check-out processes, youll be offering guests the real 5-star treatment at our hotelSome of the perks you could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming ofCompany-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals at work Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression If youre our ideal Receptionist, you will: Be yourselfBe passionate to make a difference and eager to bring new ideas to the table Be courteous to guests and colleagues at all times Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city Have top-notch organisational skills Be dependable, and a reassuring influence for guests Why come join us?We look after our colleagues just as well as we look after our guests.Once youre part of the team, youre part of the Leonardo community.In our business, your hard work and pace is valued so its our role to keep you at the top of your game as a Hospitality professionalOur GROWonline learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager.Our regular Learning Bites, Come Join Us Guest Care training and Wellness webinars all help your progress with us.With support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in HospitalityOur Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe.We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; theres never been a more exciting time to come join usSkills: Communication Management Leadership Benefits: Competitive Salary + Fantastic Benefits

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