Temporary Customer Service/ Fundraiser

2 weeks ago


Dublin, Ireland Cpl Resources - Office Support Full time

My client, a charity organisation, is looking to hire a Customer Service Agent to join their team and support them in raising vital funds for the service. Candidates should have experience in a similar position and be available for an immediate start. Key Responsibilities: *Supporting the team to secure new income by using appropriate engagement strategies including cold calling, networking, relationship management, and referrals. *Manage and support relationships with corporate donors before, during, and after receipt of funds and maintain a high level of supporter care with supporters. *Develop and write professional funding proposals, funding applications, and impact reports. *Track, analyse, and report on fundraising results and measure, manage, and report performance using agreed performance measures. *Identify opportunities to present to prospective and existing supporters. *Ensure all activity complies with policies and procedures and all legislation governing charity activity including GDPR. *Provide administrative support to the team. Key requirements: *2 years experience in sales, business development or customer service *Proven experience in account/customer/donor management. *Strong written and verbal communication skills. *Strong organisational skills. *Capable of working on own initiative. *Proven ability to work well in a team and manage both internal & external stakeholders. *Strong IT skills including proficiency in Microsoft Office. *Ability to work to tight deadlines. For more information contact Ingrid on Skills: administration customer service admin



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