Front Office Supervisor
3 weeks ago
OverviewJob Role:Front Office SupervisorReporting to:Front Office ManagerResponsible For:To greet guests in accordance with training and allocate rooms according to laid-down procedures.ResponsibilitiesAdhere to the company's Code of Conduct.Comply with company regulations regarding fire, health and safety, hygiene, customer care and security.Read, understand and carry out responsibilities as defined in the Health and Safety Statement and Staff Handbook.Check and ensure the correctness of all reception floats.Ensure work areas are kept clean, safe and tidy at all times.Receive and register guests on arrival, using their names at all times, adhering to laid down procedures, e.g. brand standards.Be thoroughly familiar with all company selling procedures and promotions.Be aware of hotel room availability and rates at all times.Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc.Ensure that any additional requirements for guests are offered and catered for as much as is reasonably possible (e.g., dinner reservations, porter, information services).Ensure that all charges are posted correctly onto room bills.Maintain and monitor management accounts.Be aware of all hotel facilities and amenities (e.g., car parking, directions).Communicate with colleagues and guests professionally.Provide the highest level of customer service consistently.Provide relevant reports to departments as required.Take reservations and respond to guests in a timely and professional manner.Answer the switchboard in a warm and welcoming manner and transfer calls to the correct extensions in the absence of the switchboard operator.Administer all reservations, cancellations and no-shows in line with company policy.Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.Conduct regular security checks throughout the day and report any issues to management.Report any maintenance issues immediately to management.Deal with guest requests/queries in a polite and attentive manner and report/log any problems to the Duty Manager.Allocating rooms sensibly to customers after considering relevant guest requests.Handle safe deposits for guests.Maximise in-house selling whenever possible and maintain awareness of all sales opportunities.Deal with foreign exchange for customers.Ensure that all monies are kept secure at all times.Ensure receptionists complete their duties as per the checklist.Carry out any reasonable duty requested by a manager, senior staff member or a guest.Note: The above job specification is not exhaustive and is subject to change as the business demands.Compensation: Competitive salary#J-*****-Ljbffr
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Front Office Supervisor
3 weeks ago
Dublin, Ireland The Address Collective Full timeOverview Job Role: Front Office Supervisor Reporting to: Front Office Manager Responsible For: To greet guests in accordance with training and allocate rooms according to laid-down procedures. Responsibilities - Adhere to the company's Code of Conduct. - Comply with company regulations regarding fire, health and safety, hygiene, customer care and...
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Front Office Supervisor
3 weeks ago
Dublin, Ireland The Gibson Hotel Full timeFront Office Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to...
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Front Office Supervisor
7 days ago
Dublin, Ireland Moxy Dublin Docklands Full timeFront Office Supervisor - Full Time Moxy Dublin Docklands by Marriott Location: East Wharf, East Wall, Dublin 3 Ready to lead the welcome with style and confidence? Moxy Dublin Docklands is preparing to open its doorsand were looking for a dynamic, guest-focused Front Office Supervisor to help us set the tone from day one. If you love creating memorable...
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Assistant Front Office Manager
2 weeks ago
Dublin, Ireland The Shelbourne Hotel Full timeMarriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and...
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Front Office Manager
4 weeks ago
Dublin, Ireland Academy Plaza Hotel Full timeWe are recruiting for a Hotel Front Office Manager to join our existing team. Ideally the lucky person will have minimum of 2 years management or supervisory experience in an hotel environment. The candidate will be motivated and hardworking with a strong commitment and emphasis on quality and standards while providing excellent customer care. Main...
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Front Office Manager
3 weeks ago
Dublin, Ireland Moriarty Group Full timeFront Office ManagerOpportunity at the 4*Bracken Court Hotel, Balbriggan, Co.Dublin.The Bracken Court Hotel is part of the Moriarty Group, which is an Irish owned company, involved in both the retail grocery and hotel industries.The company owns three large Super Valu, Stores in Balbriggan, Skerries and Palmerstown and two 4* hotels, the Courtyard Hotel,...
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Assistant Front Office Manager
3 weeks ago
Dublin, Ireland Hodson Bay Hotel Full timeThe Hyatt Centric is delighted to invite applicants for the position ofAssistant Front Office Manager.Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the...
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Assistant Front Office Manager
1 week ago
Dublin, Ireland Hodson Bay Hotel Full timeThe Hyatt Centric is delighted to invite applicants for the position of Assistant Front Office Manager. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the...
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Immediate Start! Front Office Team Leader
2 days ago
Dublin Pike, Ireland Westbury Signs Ltd Full timeAbout The Westbury, Dublin The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, the hotel surrounds guests in sophistication and style while placing them at the heart of Dublin’s social and cultural scene. From the moment guests ascend the central staircase, they are enchanted by the gracious Gallery, its...
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Dublin, Ireland Front Line Defenders Full timeFront Line Defenders seeks to recruit staff, interns and volunteers in an open and transparent manner. Front Line Defenders is an Equal Opportunities Employer and welcomes applications from all sections of the community. We are committed to promoting cultural diversity within the Front Line Defenders staff. All positions are advertised via this website as...
