Immediate Start Front Office Team Leader
3 weeks ago
About The Westbury, Dublin
The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, the hotel surrounds guests in sophistication and style while placing them at the heart of Dublin’s social and cultural scene. From the moment guests ascend the central staircase, they are enchanted by the gracious Gallery, its captivating art collection, and legendary afternoon tea. The hotel also offers the Sidecar Bar, Balfes Bar & Brasserie, and the signature restaurant WILDE. Luxurious guest rooms and suites showcase the finest Irish design, and the warmth of welcome sets the seal on this haven of luxury.
The Perks of Working at The Westbury Hotel
30 days of holiday including public holidays, increasing to 35 with length of service
Free meals on duty as well as breakfast to start your day and all‑day tea and coffee for caffeine lovers
Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
50% off food when dining with the Doyle Collection
Great location with easy access to public transport
In‑house training team dedicated to your personal development
Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off)
Save money with our Cycle‑to‑Work scheme and plan for your future with our pension
Staff summer parties, Christmas parties and regular team get‑togethers
Plus more ...
Front Office Team Leader – Join the Team
We are seeking an experienced Front Office Team Leader with a proven background in delivering 4‑ to 5‑star hospitality service.
About the Role
As a Front Office Team Leader, you will oversee the smooth running of our front desk operations, ensuring exceptional guest experiences from arrival to departure. You will support the Front Office Manager, guide and motivate the team, and act as a key contact point for guest relations.
Key Responsibilities
Supervise daily front office operations with a focus on efficiency and service excellence
Lead and mentor the front desk team to deliver world‑class hospitality
Handle guest queries and resolve issues with professionalism
Ensure compliance with hotel standards, policies, and procedures
Support with scheduling, training, and performance feedback
About You
Previous experience in a 4 or 5‑star hotel front office is essential
Strong leadership and communication skills
A passion for guest service and attention to detail
Ability to remain calm and professional in a fast‑paced environment
Proficiency in property management systems is an advantage
What We Offer
Competitive salary and benefits package
Opportunities for career progression within The Doyle Collection
Ongoing training and development
A supportive and dynamic working environment
Skills
Passion for Hospitality
Excellent Customer Service Skills
Enthusiastic and Motivated Individual
Employment Information
Seniority level: Mid‑Senior level
Employment type: Temporary
Job function: Management and Manufacturing
Industries: Administrative and Support Services
Location: Dublin, County Dublin, Ireland
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