Front Office Duty Manager

3 days ago


Dublin, Ireland The Morgan Hotel Full time

Were looking for a dynamic and guest-focused Front Office Duty Manager to join our team in the heart of Dublins tourism district. If youre passionate about creating memorable guest experiences while maintaining the highest standards of safety, security, and service this role is for you. What Youll Do: Support Front Office leadership to deliver warmth and professionalism to our guests. Ensure the safety and security of guests, staff, and property at all times. Drive exceptional customer satisfaction and reputation growth across platforms like TripAdvisor and Google Reviews. Resolve guest challenges with empathy and efficiency, turning moments of service into memorable experiences. Support the Guest Relations Manager in daily operations, training, and performance development. What Were Looking For: A confident, approachable leader with a bubbly personality and natural guest rapport. Strong organizational skills and a sharp eye for detail. Experience in hotel front office operations, ideally within a 4-star environment. A proactive mindset with a focus on safety, service, and guest delight. Why Join Us: Youll be part of a motivated, people-first team in a vibrant city centre hotel, where your ideas and energy make a real impact. We value enthusiasm, initiative, and a genuine passion for hospitality. If youre ready to bring your positivity and professionalism to a growing brand, wed love to meet you. Skills: Reception Opera Customer Skills Team Player Benefits: Hotel Discount Meals on Duty SSP Company Events



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