Customer Enablement Services Consultant
1 week ago
Customer Enablement Services Consultant (Italian Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. Customer Interaction Centre: As market leader in enterprise application software, SAP helps companies of all sizes & industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people & organizations to work together more efficiently & use business insight more effectively to stay ahead of the competition. SAP applications & services enable customers to operate profitably, adapt continuously & grow sustainably. What we do: In the CIC, you will find yourself in a friendly multinational & multicultural learning environment, on a team who supports each other. Our core team primarily supports customers through a selection of support channels, offering 24*7 support in a follow the sun approach with our additional global department locations: Brazil, China, India and the Philippines. We assist in the prioritisation of customer's technical cases by analysing the effect on their business from a commercial perspective. WHAT You Will Do: Provide high-quality customer interactions through the processing of inbound customer calls, emails, chats & webforms. Analyse customer's non-technical queries, researching possible solutions & providing solid answers easily understood by the customer. Evaluate, from a commercial perspective, how the customer's technical issue affects their daily business processes through gathering comprehensive business impact information. Assist & educate customers in navigating support pages, educating them on how to use software download & license key functions Collaborate with colleagues across SAP teams, engaging with appropriate stakeholders ensuring all customer cases are resolved effectively & in a timely manner. What we look for in you: Commitment to provide excellent customer service. Passionate & dedicated team player. Strong time management, prioritization & multi-tasking capabilities; utilising available time efficiently to achieve effective & efficient results. Enjoys & thrives on performing multiple tasks & responsibilities at once. Shift flexibility, weekend work (approx. 1 day per quarter) & Bank Holidays (compensated with additional payment). Education & Qualifications: Bachelor's/Master's degree preferred. Fluency in Italian and English with excellent communication skills. WHAT You get from us @ ManpowerGroup Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry. We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us. If you are interested in working with ManpowerGroup onsite at SAP, please apply For more information about this role kindly contact Aminat Ibrahim on Skills: Customer Service Italian Microsoft Office
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Customer Enablement Services Consultant
1 week ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (French Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Enablement Services Consultant
1 week ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (German Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Enablement Services Consultant
1 week ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (Spanish Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Service Administrator
1 day ago
Galway, Ireland FRS Recruitment Full timeCustomer Service Administrator-Galway City Salary: 30,000 Full-time- Permanent Contract- Office Based You will need to be available to work every second Saturday. I am seeking a dedicated and customer-focused Online Customer Service Administrator to join my client based in Galway City. The ideal candidate will ensure that all customer inquiries and...
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Customer Service Agent
1 day ago
Galway, Ireland Thorntons Recycling Full timeCustomer Service Agent at The City Bin Company. The primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. Responsibilities include Delivering the highest levels of...
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Customer Service Advisor
1 week ago
Galway, Ireland Total Talent Solutions Full timeExcellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer. Tasks and Responsibilities for the Insurance Customer Service Advisor: Tasked with fostering new business growth across...
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Customer Services Agent
7 days ago
Galway, Ireland The City Bin Co. Full timeThe primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. This role is based in Oranmore, Co. Galway. Responsibilities include Delivering the highest levels of care...
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Customer Service Administrator
7 hours ago
Galway, Ireland Cregg Recruitment Full timeCustomer Service Administrator - Galway My Client, A market leader who offers companies a one-stop solution for a vast range of packaging requirements is currently seeking a Customer Service Administrator to join a busy team based in Galway. The CSA will report to the Commercial Manager and play a central role in the continuing development of our business....
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Change Management Consultant
18 hours ago
Galway, Ireland Collins McNicholas Recruitment Full timeChange Management Consultant. Galway. Hybrid / Remote. Contract. Our client is seeking a dynamic and experienced Change Management Consultant to collaborate closely with their Organizational Development (OD) lead in establishing and enhancing their change management methodology and tools. This role will be pivotal in driving change initiatives, setting up a...
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Galway, Ireland CPL Full timeFrench Customer Service Representative – Galway City Our client, a Galway based healthcare business, seeks to hire a customer service representative with a fluency in French. This is a permanent role reporting to the customer service manager. This is an on-site role initially, with hybrid options may arise after probation period. Your primary...
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Customer Success Specialist
18 hours ago
Galway, Ireland The MathWorks, Inc. Full timeJob Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. It is an exciting time to join MathWorks as we establish, develop, and grow our Shared Sales & Services centre in...
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Customer Service Specialist
1 day ago
Galway, Ireland CPL Full timeWe are currently recruiting for a Dutch speaking Customer Service Specialist for a Galway-based Global operational hub for a large medical supplies company. As first point of contact you will support the client’s customers and key distributors across Europe. You will be responsible for order processing, problem solving, admin support for our commercial...
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Microsoft 365 Senior Delivery Consultant
1 day ago
Galway, Ireland SPEEDECK Full timeMicrosoft 365 Senior Delivery Consultant (Full Time) Galway (Hybrid), Ireland Description Want to take on an exciting role in a dynamic technology company based in the west of Ireland with exciting plans for growth? You’ll play a central role in developing effective systems to help our clients. You are comfortable leading a team and designing technical...
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Dutch Speaker
1 day ago
Galway, Ireland CPL Full timeCustomer Service Specialist Location : Parkmore, Galway Our client , a Galway based Global Operations Hub is currently looking to hire a Customer Service Specialist, with Fluent Dutch Language skills, French language also desired. As a Customer Service Specialist you will be the first point of contact, dealing with customers across...
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Field Service Engineer
1 day ago
Galway, Ireland BMS Recruitment Full timeField Service Engineer Expanding market leading provider of medical and laboratory equipment are seeking a field service engineer to join their successful team. Hit apply and have the opportunity to grown, progress and earn a generous package! Company: Long standing and established provider of medical and laboratory equipment are seeking a field service...
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Only 24h Left! Customer Onboarding Specialist
7 hours ago
Galway, Ireland SiteMinder Full timeAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Service Representative
1 day ago
Galway, Ireland CPL Full timeCustomer Service Representative – Evening Shift (17:00-01:00 Mon to Fri) Our client, a Galway based healthcare business, seeks to hire a customer service representative who is a collaborative team player, approachable, personable, and able to build strong relationships with others. This is a permanent role reporting to the customer service manager. If...
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Galway, Ireland Centripetal Networks Inc. Full timeDo you want to be at the forefront of intelligence-driven cybersecurity? We at Centripetalare innovators of disruptive cybersecurity solutions. Our CleanINTERNET managed service operationalizes billions of threat indicators in real-time to prevent over 90% of known threats against enterprise networks. Our customers love us for reducing their cybersecurity...
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ACCOUNT SERVICING OFFICER New
1 day ago
Galway, Ireland CPL Full timeACCOUNT SERVICING OFFICER My client is looking for an Account Servicing Officer to join their growing company. We are in search of a proficient Account Servicing Officer with experience in hire purchase and leasing to contribute significantly to their team. In this role, you will serve as a vital point of contact for customers, offering exceptional...
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Shop Manager
7 hours ago
Galway, Ireland Enable Ireland Full timeWould you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the...