Workplace Solutions Business Sustainment Operations

4 days ago

Cork, Ireland J.P MORGAN S.E Dublin Branch Full time

Job Description Exciting opportunity to play a critical role in supporting KYC Operations. As a Business Sustainment Operations (BSO) Associate within JP Morgan Workplace Solutions KYC Operations you will contribute to executing audit response deliverables, control testing, and risk management initiatives. This position requires a strong leader with excellent organizational skills, capable of quickly assimilating complex information across multiple client facing/operational teams and driving issue resolution. Job Responsibilities: Collaborate with internal and external audit/exam teams and key business stakeholders, including Legal, Compliance, Oversight & Control, Business Initiative Leaders, project teams, and Technology, to coordinate audit requests and responses. Conduct research and document current state processes/controls, perform GAP analysis, and identify key areas of risk or concern. Develop testing calendars, test scripts, and execute control testing and action plan sustainability testing. Facilitate meetings, prepare documentation, and maintain effective communication with stakeholders to inform them of key milestones and accomplishments. Create and support various management reporting tools, including scorecards, weekly executive summaries, and other executive reporting needs. Maintain a governance and reporting structure to ensure objectives are clearly defined, deliverables are documented, and team members remain engaged and on track with target deadlines. Manage and escalate issues and risks, ensuring timely resolution and communication to stakeholders. Required Qualifications, Capabilities and Skills: 5+ years of experience in the financial services/banking industry, with a proven track record in risk and control management, operations, and project management. Strong leadership, communication, and influencing skills, with the ability to drive results and collaborate effectively with stakeholders. In-depth knowledge of risk management techniques from both detection and mitigation perspectives. Ability to communicate clearly and confidently, influence stakeholders, and create executive-level reporting. Comfortable with change, ambiguity, and informed risk-taking, with the ability to manage multiple streams of work concurrently. Analytical skills with the capacity to think laterally and convey an understanding of the big picture. Consultative approach, understanding and anticipating business partner needs, and proactively delivering solutions. Ability to work effectively in a team environment and adapt to a rapidly changing business and technological environment. Proactive control and risk management mindset, addressing gaps in processes and escalating issues to benefit the business and clients. Preferred Qualifications, Capabilities and Skills: BS/BA Degree in Accounting, Finance, Business, or equivalent military experience. J.P. Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally. Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve. We understand the importance of inclusion, work-life balance, and our robust benefits (including comprehensive parental leave offerings, inclusive family building programs, and discounted childcare) reflect the wide-ranging needs of our increasingly diverse workforce. WM Solutions also fosters a culture of active engagement in our Business Resource Groups (BRGs), which serve as supportive networks for employees to share, develop and create community together. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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