Reservations Agent And Receptionist

2 days ago

Loch Garman, Loch Garman, Ireland Marlfield House Full time
Marlfield House is a 26 bedroom country house in business for over 40 years with an excellent reputation for its food, service and luxury.

Marlfield House is a member of Ireland's Blue Book and the internationally renowned Relais et Chateaux guide.

It has 2 restaurants, the fine dining restaurant which caters for up to 90 guests and 40 weddings per year and The Duck Restaurant in the courtyard.

It sits on 36 acres of beautiful gardens and grounds and has a wonderful kitchen garden which supplies much of the produce during the summer months.

Marlfield is situated just outside Gorey, Co Wexford, just a few miles from the beach and one hour south of Dublin on the N11.

The applicant must haveat least twoyears experience in room sales.

The successful applicant will work with the front office team and be responsible for selling rooms, taking restaurant reservations, confirming reservations, loading reservations on the in house system (ihotelligence), hotel website reservations, commission payments.

The successful applicant will work from the front office and will also carry out front office duties reconciling cash and lodgements , checking guest in and out lodgements and welcoming and looking after guests needs.

loading rates and packages onto on on line booking systems, managing on line sales.

An outgoing personality with excellent interpersonal, sales and and organisational skills is necessary to succeed.

The job is five days per week, ALL DAYS SHIFTS, latest finish 830 pm NO NIGHT SHIFTS.

includes weekends.

The Successful applicant must have: * An outgoingand friendly personality, willingness to help people and an easy way of dealing with people * At least two years experience in sales, * Be proficient at selling rooms, using a hotel reservation system, reconciling cash and lodgements, loading rates on booking engines * be computer literate, *have fast typing speeds * have worked with hotel booking systems and on line reservations systems * be a team player with excellent communications skills * have a full driving license in order to drive company golf buggy What the job offers: Full training by the front office manager in all in house systems , reservation system and SOP's A good package including a daytime roster ,excluding evenings, and all meals while on duty Skills: Sales Communication Guest Assistance Reservations Front desk Reservation Software Room service orders Benefits: Meals free share of guest tips day shifts car parking staff discount

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