Product Operations Specialist

About the team:The Search-Trending Operations Team is committed to establishing TikTok as the leading platform for trend discovery, consumption and engagement. The team's responsibilities span the entire lifecycle of trends operations, including but not limited to expanding trends supply and improving trends quality; operate S/A events across news, sports, entertainment, music and technology verticals with custom promotions and features. We\'re seeking an accomplished Product Strategy & Operations Manager with proven expertise in solving complex cross-time-zone challenges, exceptional content sensibility and data-driven decision-making capabilities.

• Responsible for improving core Prod ops metrics in regional markets, including but not limited to search growth, content expansion and user experience.
• Operate regional trending events under TikTok search scenarios, such as sports/entertainment/music/news, responsible for multi-angle trends topic operations and content strategy optimization, to improve users experience for trends.
• Utilize various product levers to drive more users' engagement and enhance the event in-app volume.
• Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric fluctuation, provide localized analysis and suggestions for the product ops team to optimize strategies.
• Work closely and flexibly with XFN stakeholders to achieve targets together.

Note: This position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Minimum Qualifications:

• Bachelor\'s degree or above, preferably in Journalism or data/content/media/culture-related majors.
• Minimum 1 year of experience in Journalism, News Reporting, Major News researching, News/Trends/Viral Events monitoring.
• Solid language skills, profound understanding of market culture/user/media content.
• Willing to work on shifts, which includes evening shifts, weekends and public holidays.

Preferred Qualifications:

• Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
• Relevant experience in the tech industry, including but not limited to content, operation, news or related areas.
• Good at data analysis and communication skills and project management experience.
• Familiar with social media platforms, including but not limited to TikTok, Twitter, Instagram, YouTube, etc.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\'s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of TikTok\'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee\'s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.