Product Operations Specialist

Overview

Product Operations Specialist - Search Ads Operations (Mandarin Speaking).

Responsibilities

• Keep up to date with the latest trends and best practices in the search ads business and the search engine industry.
• Collaborate with stakeholders such as PM and RD teams to understand requirements and drive improvements and optimisation of key product and delivery metrics.
• Develop and implement proactive operational plans and coordinate internal and external resources to ensure efficient implementation and achievement of business goals.
• Establish and enforce guidelines or SOPs based on business requirements and manage the execution of search ads projects to ensure quality and effectiveness.
• Identify and resolve problems that occur during project execution using data-driven insights and creative solutions.
• Cooperate with labelling vendors to ensure alignment with overall delivery standards.
• Report, analyse, and provide insights to optimise our operational process.
• Any additional responsibilities that are not specifically listed above.

QualificationsMinimum Qualifications

• Bachelor's degree or above is required.
• Minimum of 2 years of work experience in Product operations, Project Management, Policy Enforcement, Product Management.
• Fluent in Mandarin is required as the role requires communication with Mandarin-speaking stakeholders, and fluent in English is also required as it is the working language.
• General knowledge about Search Engineering/Search engines/Search Advertising and Search related strategies.

Preferred Qualifications

• Quality management experience. Experience collaborating with labelling vendors is preferred.
• Solid understanding of quality, efficiency, and cost management principles.
• Problem-solving skills and the ability to think critically.
• Solid communication and presentation skills and work effectively with cross-functional teams and stakeholders.
• Analytical skills with a proven ability to utilise data for decision-making and driving improvements.
• Thorough understanding of search engines and familiarity with TikTok or similar social media platforms.
• Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover and connect. Our diverse teams make that possible, and we strive to create value for our communities, inspire creativity and bring joy—together as one team.

We aim to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. By embracing an "Always Day 1" mindset, we pursue meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people globally, and so does our workplace. We celebrate diverse voices and seek to reflect the communities we reach.

Trust & Safety

TikTok recognises that keeping our platform safe is demanding and can be emotionally taxing for some. We share potential hazards and risks upfront so candidates are well informed before joining. We are committed to the wellbeing of all employees and provide comprehensive programs to promote physical and mental wellbeing throughout each employee's journey with us. Wellbeing is a relationship, and everyone has a part to play; we work collaboratively to ensure a person-centred, innovative and integrated approach.

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Technology, Information and Internet

#J-18808-Ljbffr

---