Senior People Operations Specialist

Senior People Operations Specialist (11 Months FTC)

This is a fixed-term contract for 11 months. The role blends day-to-day People Support with ownership of people-focused programs and projects, including people systems implementation and continuous improvement of processes and tools. It is a hands-on, versatile position requiring strong people operations experience, project coordination skills, and the ability to work cross-functionally to deliver high-impact people initiatives.

What does this role entail?

We are seeking a Senior People Operations Specialist to join our team on an 11-month contract. This role blends day-to-day People Support with ownership of people-focused programs and projects, including people systems implementation and continuous improvement of our processes and tools.

Your Responsibilities
People Services & Employee Support

• Act as a first point of contact for employee queries, ensuring timely and accurate resolution.
• Support onboarding, offboarding, and employee lifecycle activities, ensuring compliance with employment legislation and internal policies.
• Manage data accuracy, documentation, and records in line with GDPR and internal standards.
• Administer payroll inputs, benefits, and people systems updates in collaboration with internal stakeholders and external vendors.

Projects & Programs

• Act as a project coordinator for people programs and initiatives, ensuring effective planning, execution, and stakeholder communication.
• Support the implementation and rollout of the new people systems (HRIS and related tools), including UAT, change management, training, and adoption activities.
• Partner with People colleagues and business stakeholders to document processes, identify areas for automation, and streamline workflows.
• Monitor and report on key people metrics and project milestones, escalating risks and dependencies as required.

Continuous Improvement

• Identify and drive improvements in people processes and employee experience.
• Contribute to developing knowledge resources (guides, FAQs, SOPs) to enhance self-service and Tier 0/Tier 1 support.
• Stay current with people technology trends and bring forward recommendations that align with business needs.

Requirements
Key Expectations

• 3-5 years' experience in People Services / People Operations roles, ideally within a global, fast-paced environment.
• Proven experience supporting people systems implementations (vendor evaluation, configuration/testing, change management, or rollout).
• Strong project coordination skills, with ability to manage timelines, stakeholders, and deliverables.
• Excellent communication and interpersonal skills, able to build trust across all levels of the business.
• High attention to detail and commitment to data integrity and compliance.
• Proficiency in Microsoft Suite and people systems; experience with Rippling, Workday, or similar is a plus.

Our Promise To You

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing, highly collaborative team that works cross-functionally to accommodate our clients\' needs.

What we value

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

Benefits

• Healthcare cover
• Pension
• Employee Assistance Programme
• Opportunity to earn an annual company bonus
• 23 days annual leave
• 3 company closure days
• Extensive training programs, classroom and online, through 'Fenergo University'
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more
• Buddy system for all new starters
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress
• Work From Home set-up allowance

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries IT Services and IT Consulting

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