People Operations Specialist

Job Title: People Operations Specialist Reports to: Head of HR Location: Mastertech Group Ltd, D24 HC61 Type: Full-time (39 hours) Job Purpose The People Operations Specialist plays a key role in supporting and improving the full employee lifecycle, including onboarding, performance management, payroll coordination, HR systems, compliance, and reporting. The role ensures consistent, data-driven HR operations aligned with company goals, supporting both employees and managers in creating an efficient, policy-compliant workplace. Key Responsibilities Employee Lifecycle & People Processes Own onboarding and offboarding processes for all employees, ensuring documentation, systems access, and payroll updates are completed accurately and on time. Coordinate and track employee milestones such as probation reviews, performance check-ins, and contract changes. Manage and process various types of leave, including maternity, parental, and force majeure, ensuring compliance with internal policies and statutory requirements. HR Systems & Data Management Maintain and update internal HR databases and personnel files, ensuring data accuracy and GDPR compliance. Act as the point person for the Timepoint, processing leave requests and attendance records. Support HR systems implementation and optimization projects. HR Reporting & Insights Generate and analyze regular HR reports including headcount, turnover, leave, sick days, and other key metrics. Prepare reports and presentations for internal workshops and leadership updates (e.g., resourcing, KPIs, payroll analytics). Support the HR team in using data to inform decision-making and track progress on people initiatives. Payroll & Compensation Support Coordinate with the finance team to ensure accurate payroll inputs and employee data (e.g., starters, leavers, pay changes, overtime). Review monthly payroll data for accuracy and completeness. Employee Experience & Support Respond to queries from managers and employees, providing guidance on HR processes, benefits, and policies. Manage employee documentation requests such as confirmation of employment letters, visa support letters, and other official documents. Support the planning and delivery of people initiatives including training workshops, engagement programs, and internal communications. Compliance & Policy Ensure all people processes align with Irish employment legislation and internal HR policies. Take notes in formal HR processes (e.g. disciplinary, grievance, or investigation meetings) while maintaining strict confidentiality. Assist in policy updates, documentation, and internal communications. Project & Process Improvement Support the Head of HR in delivering cross-functional HR projects related to performance, talent acquisition, engagement, DEI, and organisational development. Continuously seek opportunities to automate, streamline, and improve HR processes. Requirements Bachelors or Master's degree in HR or a related field. 12 years of experience in a similar HR or People Operations role. Knowledge of Irish employment law and HR operations best practices. Strong data management and reporting skills; experience using HRIS or payroll systems is preferred. Excellent communication and interpersonal skills. Detail-oriented, process-driven, and proactive. Desirable Experience working with HR tools such as Timepoint or similar. Familiarity with payroll processes and employee benefits administration. Interest in HR analytics, employee engagement, or process automation. Package & Benefits Pension contribution Good working environment Progressive company Options for internal progression Be part of a good team and company ethos. Long-term contract