Senior People Operations Manager

Company Mission

Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.

About Wayflyer

Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.

Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.

Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.

Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.

Culture & Values at Wayflyer

At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.

Your Role at a Glance: The key ways you'll bring value to the team

This isn't a typical HR role. We're looking for someone who feels genuine discomfort at the sight of inefficiency and won't rest until that process is smarter, faster, and scalable.

You will lead our People Operations team, being the driving force behind our operational excellence; taking ownership of the systems, processes, and experiences that define the entire employee lifecycle.

You'll have the autonomy to not just tweak what exists, but to build, design, and implement new solutions from the ground up. If you are a resourceful builder who is passionate about leading a team that will create seamless systems and is ready for a role with massive impact, we want to hear from you.

• Design & Optimise: You will own our People Ops tech stack and workflows. Your mission is to identify inefficiencies, source and implement new tools where needed, and automate manual work to create a world-class employee experience.

• Build & Scale: From onboarding to off-boarding and everything in between, you will design and document processes that can scale globally. You'll bring a step-change in how we approach our core HR policies and procedures.

• Inspire & Manage the Team: Lead our People Operations team. Your focus will be on coaching, mentoring, and developing your team members, empowering them to do their best work. You'll act as the key point of escalation and inspire the team by setting a high bar for operational excellence.

• Own Major Company-wide Projects: You will play a critical role in delivering key People initiatives, such as performance cycles, compensation reviews, and engagement surveys, ensuring they are run flawlessly.

• Champion Data & Compliance: You will ensure our data is pristine, our practices are compliant across all jurisdictions, and we are constantly using insights to make smarter decisions for the business.

• Collaborate Across Functions: You will partner closely with Talent Acquisition, People Partner, Finance, Legal & IT to align processes & ensure a seamless & integrated employee experience from end to end.

What Makes You a Great Fit

• 4-5+ years in a hands-on operations role. This could be in People Ops, Rev Ops, Biz Ops, or a similar field where you've been responsible for systems, processes, and automation.

• A builder's mindset and a passion for learning. You are resourceful, deeply curious, and love the challenge of building something from scratch. You're not afraid to get your hands dirty and can quickly learn and adopt new tools.

• A natural instinct for process improvement. You can see the big picture and the small details, and you have a proven track record of making things measurably better.

• Leadership Skills. You are a clear communicator who can motivate and inspire your team. You lead by example and can coach & develop your team to excellence.

• Strong EQ. You have a strong sense of discretion, pragmatism, and an ability to navigate the human element of HR with sound judgment.

How You'll Stand Out:

• Experience with our tools: HiBob, Jira, Kamsa, Ledgy, GSuite, Slack, Notion.

• Exposure to benefits, global mobility, or compensation operations.

• People management experience

What to Expect After You Apply

You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately four to six weeks.

The Perks of Being at Wayflyer

Time Off That Matters

Recharge with 25 days of paid annual leave, plus public holidays.

Your Wellbeing

Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.

???? Comprehensive Health & Protection

Stay covered with private healthcare, life insurance, and critical illness cover.

Secure Your Future with Our Pension Plan

Our pension plan helps you build a strong foundation for tomorrow, starting today.

Family-First Policies

We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.

Share in Our Success

With our equity scheme, you're not just an employee; you're a stakeholder in our journey.

Work From Abroad

Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

Global Offices and Working Policy

Dublin, Our Buzzing HQ

Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.

London, One Big Family

Home to around 30 employees, our brand-new London office also runs on a hybrid model. You'll often find our CEO working alongside the team with regular visits.

Sydney, Small but Mighty

Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.

Atlanta, New York & Charlotte, Stateside Collaboration

Each of our US offices has 8-10 employees and operates with a flexible hybrid approach, blending in-person connection with remote freedom.

Remote, Across the US & Europe

The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.

How We Handle Your Personal Data

By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.

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