
Senior People Operations Professional
2 days ago
Are you ready to make a meaningful impact in the world of finance? We are seeking a skilled Senior People Operations Specialist to join our team on an 11-month contract. This role combines day-to-day people support with ownership of people-focused programs and projects, including people systems implementation and continuous improvement of our processes and tools.
Required Skills & Qualifications- At least 3-5 years' experience in People Services / People Operations roles, ideally within a global, fast-paced environment.
- Proven experience supporting people systems implementations, including vendor evaluation, configuration/testing, change management, or rollout.
- Strong project coordination skills, with ability to manage timelines, stakeholders, and deliverables.
- Excellent communication and interpersonal skills, able to build trust across all levels of the organization.
- High attention to detail and commitment to data integrity and compliance.
- Proficiency in Microsoft Suite and people systems; experience with Rippling, Workday, or similar is a plus.
- Act as a first point of contact for employee queries, ensuring timely and accurate resolution.
- Support onboarding, offboarding, and employee lifecycle activities, ensuring compliance with employment legislation and internal policies.
- Manage data accuracy, documentation, and records in line with GDPR and internal standards.
- Administer payroll inputs, benefits, and people systems updates in collaboration with internal stakeholders and external vendors.
- Act as a project coordinator for people programs and initiatives, ensuring effective planning, execution, and stakeholder communication.
- Support the implementation and rollout of new people systems (HRIS and related tools), including UAT, change management, training, and adoption activities.
- Partner with People colleagues and business stakeholders to document processes, identify areas for automation, and streamline workflows.
- Monitor and report on key people metrics and project milestones, escalating risks and dependencies as required.
- Identify and drive improvements in people processes and employee experience.
- Contribute to developing knowledge resources (guides, FAQs, SOPs) to enhance self-service and Tier 0/Tier 1 support.
- Stay current with people technology trends and bring forward recommendations that align with business needs.
- Healthcare cover
- Pension
- Employee Assistance Programme
- Opportunity to earn an annual company bonus
- 23 days annual leave
- 3 company closure days
- Extensive training programs, classroom and online, through 'Fenergo University'
- Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more
- Buddy system for all new starters
- Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
- Defined training and role tracking to allow you see and assess your own career development and progress.
- Work From Home set-up allowance
- Contribute to developing knowledge resources (guides, FAQs, SOPs) to enhance self-service and Tier 0/Tier 1 support.
- Partner with People colleagues and business stakeholders to document processes, identify areas for automation, and streamline workflows.
- Support the implementation and rollout of new people systems (HRIS and related tools), including UAT, change management, training, and adoption activities.
- Manage data accuracy, documentation, and records in line with GDPR and internal standards.
- Support onboarding, offboarding, and employee lifecycle activities, ensuring compliance with employment legislation and internal policies.
We strive to become global leaders across all categories we operate in. As part of this goal, we are a high-performing, highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the core of how we succeed:
- Collaboration: Working together to achieve our best
- Outcomes: Drive Success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
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