Customer Service Executive

4 days ago


Dublin, Dublin City, Ireland Campion Insurance Full time
Campion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range of health, life, pension, mortgage and investment products.

The following opportunity has arisen in our Portlaoise branch.

Customer Service Executive - Personal Lines

We are seeking to recruit a Customer Service Executive for our Personal Lines team in our Portlaoise office. The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can-do attitude.

Key Responsibilities
  1. Achieving Renewal Income Retention targets
  2. Generating leads through cross selling of Life & Pensions & Health products
  3. Generating leads for the General Personal Lines & Commercial Departments
  4. Delivering Excellent Customer Service
  5. Maintaining the highest compliance standards
Key Qualifications & Skills Required
  1. CIP or APA Personal General Insurance
  2. RELAY software experience desired but not essential
  3. Proficient Microsoft Office skills desired
Personal Attributes
  1. Personable and sociable
  2. Professional style
  3. Competitive
  4. Socially confident
  5. Self-motivated with a desire to continuously perform at a high level
  6. Exemplify positive customer service behaviours and promote a culture focused on ensuring customers' needs are met
  7. Through leading by example, fosters the highest standards of ethics and integrity
  8. Ambitious and results orientated
  9. Excellent interpersonal and communication skills
  10. Strong attention to detail and an ability to work in a fast-paced environment.
The successful candidate will be provided with a comprehensive training programme and generous benefits package.

We have offices located across Ireland. Our dedicated professional employees provide local expertise and service to all our clients.

We've been in business over 40 years now and we are very proud of our many achievements during this time including winning the Deloitte's Best Managed Companies Award for 13 years running.

At Campion Insurance we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.
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