Customer Service Executive

3 days ago


Dublin, Dublin City, Ireland Campion Insurance Full time

Description

Campion Insurance is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance to complex commercial business packages, and we also provide a full range of health, life, pension, mortgage, and investment products.

The following opportunity has arisen in our PORTLAOISE branch.

Customer Service Executive – Vintage Department

We are seeking to recruit a Customer Service Executive for our Vintage team in our Portlaoise office. The role will consist of managing existing client relationships by servicing a renewal book of vintage car, tractor, and van policies and generating new business. Cross-selling to obtain leads for the general side, Life & Pensions, and Health is expected. The ideal candidate will be an energetic, motivated, and disciplined individual with a positive can-do attitude.

Key Responsibilities

  1. Achieving Renewal Income Retention targets
  2. Achieving New Business Income targets
  3. Generating leads through cross-selling of Life & Pensions & Health products
  4. Generating leads for the General Personal Lines & Commercial Departments
  5. Delivering Excellent Customer Service
  6. Adhering to call script whilst dealing with a high volume of inbound/outbound calls
  7. Maintaining the highest compliance standards

Key Qualifications & Skills Required

  1. 3rd Level Business degree
  2. Proficient Microsoft Office skills desirable

This role would suit a hard-working Graduate who is willing to learn and develop their career within the insurance industry. The Vintage Department is an excellent place to start to learn the foundations and fundamentals within the insurance industry and with experience, it will provide a growth path into our many other operating departments.

Personal Attributes

  1. Personable and sociable
  2. Professional style
  3. Competitive
  4. Socially confident
  5. Self-motivated with a desire to continuously perform at a high level
  6. Exemplify positive customer service behaviors and promote a culture focused on ensuring customers' needs are met
  7. Through leading by example, fosters the highest standards of ethics and integrity
  8. Ambitious and results-oriented
  9. Excellent interpersonal and communication skills
  10. Strong attention to detail and an ability to work in a fast-paced environment.

We've been in business for over 40 years now and we are very proud of our many achievements during this time including winning the Deloitte's Best Managed Companies Award for 13 years running.

At Campion Insurance, now part of PIB Group, we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI, and QFA Exams, and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.

For any other info contact pryan@campion.com

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