IT Support Specialist

4 weeks ago

Dublin, Dublin City, Ireland Total Talent Full time
Overview

IT Support Technician - North County Dublin. An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment. This is a full-time in-office role and due to the location the successful candidate must have access to their own transport.

The Role

You\'ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:

  • Supporting approx. 150 users via helpdesk and face-to-face assistance
  • Managing IT assets, onboarding/offboarding, and device setup
  • Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)
  • Assisting with deployments, upgrades, and IT projects
  • Maintaining compliance with IT security and company policies
  • Occasional out-of-hours support
Skills & Experience
  • Strong interest in IT with good problem-solving skills
  • Knowledge of Windows OS, Active Directory, and Office
  • Experience with hardware troubleshooting and support desk systems
  • IT certifications (CompTIA A+, ITIL) desirable
  • Exposure to Windows Server, VOIP, and warehouse devices an advantage
  • Strong communication skills with ability to train non-IT users
  • Own transport and full driving licence required
What\'s On Offer
  • Career progression opportunities
  • Competitive salary, bonus & pension
  • 25 days annual leave
  • Employee Assistance Program
  • Service awards & benefits

Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.

Further Information

Skills: Time Management, Communication, Helpdesk

Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT System Training and Support

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