Service Support Coordinator

4 weeks ago


Dublin, Dublin City, Ireland Vertiv Full time
Overview

At Vertiv, we design, manufacture, and service products and solutions that keep the world connected. We are hiring a Service Support Coordinator role based full time in our Dublin office (Ballycoolen area). The Service Support Coordinator manages the reactive workload of the Irish Service Department, ensuring service operations are executed efficiently, professionally, and in compliance with approved procedures and quality standards.

Responsibilities
  • Customer & Communication Management
  • Service Coordination
  • Reactive Repairs & Commissioning
  • Internal Collaboration
  • Process & Compliance
  • Task & Workflow Management
  • Reporting & Support
  • Trade Compliance
Experience & Qualifications
  • 1+ years experience in an office environment
  • Experience with Microsoft Office
  • This role demands strong coordination, communication, and organizational skills to ensure service excellence and operational efficiency.
  • Oracle experience is a plus
Benefits
  • Competitive base salary
  • Health Insurance
  • Life Assurance
  • 25 days annual leave plus 10 bank holidays
  • Dynamic, expanding team with opportunities for career progression, international travel, and personal development
Company Principles & Priorities

Vertiv's Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength
    • Behaviors: Own It; Act With Urgency; Foster a Customer-First Mindset; Think Big and Execute; Lead by Example; Drive Continuous Improvement; Learn and Seek Development
    Work Authorization

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all in hiring, terms of employment, mobility, training, compensation, and health, without discrimination. If you require assistance applying, you may contact us via the company career page on Vertiv.com/Careers.

No calls or agencies, please. Vertiv will only employ those legally authorized to work in the Republic of Ireland.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Appliances, Electrical, and Electronics Manufacturing

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