Concierge - 76 Sir John Rogerson's Quay

3 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

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Concierge - 76 Sir John Rogerson's Quay, DublinClient:

Savills

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

15292a76ae57

Job Views:

2

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

The Role / Location

76 Sir John Rogerson's Quay is a magnificent Grade A HQ office building, with undisturbed river fronting with panoramic views from the 3 Arena to O'Connell Bridge.

The main function of this role is to support the Building Management of the premises, reporting to the Property & Facilities Management team at Savills. The candidate must be proactive, capable of working on their own initiative, and providing administrative support to the building management team. They will demonstrate an understanding of service standards and key deliverables, proactively supporting and delivering excellent service to the occupiers, visitors, and site team.

This will be a largely customer-facing role being the first point of contact for the property at the main concierge desk.

Key Responsibilities

  • Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of a project
  • Check in arriving visitors, providing access using security and access control system
  • Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner
  • Handling communication with contractors undertaking maintenance on site
  • Managing and updating contractor log and contractor documentation via Savills online system
  • Operating the main reception phone system and inbox, including responding to all queries in a timely manner
  • Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment
  • Organising meetings where requested
  • Scheduling and communicating key dates and events
  • Managing car park operations i.e. ensuring arriving visitors are parked in their designated space
  • Ensuring reception operations run smoothly with consideration to GDPR guidelines

Skills, Knowledge and Experience

  • Previous experience in a customer-facing role
  • Ability to prioritise with good problem-solving and decision-making skills
  • Strong communication and interpersonal skills
  • Must have excellent IT skills and software experience
  • Experience in working on multiple projects simultaneously
  • Have strong self-management, organisation and administration skills
  • High attention to detail
  • Strong team working skills
  • Previous experience in a concierge role or the hospitality industry would be desirable.

Savills Ireland is an equal opportunity employer.

Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone's talents and abilities and where diversity is positively promoted.

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