German Client Services Administrator

3 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

Position: German Client Services Administrator

Location: Dublin City

Benefits: Excellent benefits including Pension, Healthcare + Dental, 25 days annual leave, free parking on-site/ travel cost scheme, and more.

Type: Permanent Position (Hybrid working model, 2 days in office + 3 days WFH after 4 weeks training on-site).

Hours of Work: Monday – Friday only (flexible start from 8-9am). 40 hours per week.

Abrivia Recruitment has an exciting opportunity within the financial services industry for a Client Services Officer with fluent German. This is an excellent opportunity to grow within a company and develop your career. In your role, you will manage a portfolio of clients, providing administrative and interdepartmental support, and delivering high-quality service. This is a fantastic opportunity for a candidate that feels comfortable in a client communication role, has excellent administration and attention to detail, strong organization skills, and is excellent at multitasking.

Responsibilities of the Role:
  • Ensure that excellent quality service is delivered.
  • Ensure all correspondence is dealt with in a timely manner.
  • Work towards SLA's.
  • Attend meetings and take minutes as required.
  • Manage business contracts and renewal schedules.
  • Be committed to learning and developing extensive product knowledge.
  • Multitask on your daily workload.
  • Provide excellent customer service ensuring retention of clients and customer satisfaction.
Requirements for the Role:
  • Full fluency in English and German both verbal and written.
  • Previous experience in a customer-focused role.
  • Strong communication skills (verbal and written).
  • Ability to work under pressure in a fast-paced environment.
  • Excellent multitasking and timekeeping skills.
  • Previous experience of working in an office environment preferable.

If you are interested in this vacancy, please apply via the link below to get in touch with Emily Mason.

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