Insurance Client Executive

Insurance Client Executive - Munster Region

We are seeking a talented and pro-active individual to join Marsh Ireland as a Client Executive. This role can be based in our Cork or Limerick offices and is ideal for someone with a strong background in Corporate or Commercial insurance, in a Client Executive, Broking, or Commercial Underwriting environment.

What you can expect:

• Direct the profitable handling and growth of client accounts, including incoming Multinational Client Accounts, through the delivery of the overall Client Relationship Management strategy and the acquisition of new clients.
• Enrol in Learning and Development Programmes to build business knowledge and professional skills.
• Be part of a company with a strong brand, committed to making a difference to our client's businesses.
• We help you be your best through interesting work, professional development opportunities and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Hybrid working model.
• Modern office and work facilities, including all technology and equipment required to carry out the role.

We will rely on you to:

Relationship Management

• Seek and build strong relationships at executive and operational levels and communicate the client's strategy across Marsh resources, including a full understanding of the client's buying styles and risk and insurance requirements.
• Manage a portfolio of predominantly commercial, corporate and multinational clients.
• Act as an ambassador for Marsh with the client and within the insurance industry.
• Coordinate communication between the client and service team members.
• Understand client business issues, needs and expectations.
• Seek feedback on Marsh's service through ongoing client dialogue.

Client Service

• Identify the client's risk management, risk financing and insurance needs and objectives.
• Actively monitor vulnerable client relationships and report if at risk to the appropriate team.
• Provide leadership by example of proactive and enthusiastic service levels.
• Act as a referral point for the resolution of complex client queries internally and externally.
• Agree and set renewal client service and rolling risk and claims management strategy with the client in line with Consumer Protection Code and Marsh DES guidelines.
• Use Acturis as the client record management tool.

Sales & Business Growth

• Lead and develop new business initiatives including referral generation.
• Work with Marsh Business Development Team to identify, strategize and prospect potential new clients.
• Achieve pre-agreed new business sales targets.
• Leverage existing client book of business to obtain expanded sales.
• Ensure new and expanded business is properly recorded within Marsh systems and tools.

People

• Ensure a personal development plan is in place to grow knowledge of the client's business sector, commercial knowledge, insurance and risk, and technical knowledge.
• Assist with the personal development of other team members.

What you will need to have

• CIP qualified.
• Experience in a similar role and strong knowledge of the industry.
• The ability to maintain a high level of client service delivery adapting to client requirements and ensuring client satisfaction.
• Strong financial awareness and commercial acumen.
• Ability to work under pressure and meet tight deadlines.
• Excellent business and market awareness and a strong network.
• Results-focused with the ability to deliver against challenging targets.
• Clear lines of communication with various internal and external stakeholders.
• Ability to identify areas to improve efficiency, accuracy and analysis and suggest improvements.

What makes you stand out

• Ability to work in a fast-paced environment.
• 5+ years of experience within a similar role.
• Working towards ACII / Fully ACII qualified.

Why join our team

• Be part of a company with a strong brand, committed to making a difference in people's lives.
• Professional development opportunities, interesting work and supportive leadership.
• Vibrant and inclusive culture with colleagues who create new solutions and have impact for colleagues, clients and communities.
• Access to a range of career opportunities, benefits and rewards to support well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer and provide reasonable accommodations to candidates with disabilities. We welcome candidates to contact us at reasonableaccommodations@mmc.com with any needs.

Marsh McLennan is committed to hybrid work, with a mix of remote work and in-office collaboration. All colleagues are expected to be in their local office or onsite with clients at least three days per week, with at least one anchor day per week for in-person team presence.

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