Operations Administrator
4 days ago
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Operations Administrator (Hybrid) - Permanent and Fixed Term Contracts available, DublinClient:
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 21772e8b8818
Job Views: 2
Posted: 16.03.2025
Expiry Date: 30.04.2025
Job Description:Job Summary
Zurich Life Assurance plc is looking for an Operations Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans.
Your Role
- Ensuring that our customers come first is a key responsibility of the role.
- Processing all client/member requests through the new business stage/life cycle of their policies, ensuring requests are processed in accordance with product rules and the company's processes and procedures.
- Dealing with clients/members and brokers/employers and other stakeholders over the phone.
- Interacting with other areas of the business (e.g., Sales, Propositions, Compliance) to improve how we work.
Your Skills and Experience
- Good working knowledge of Microsoft Word and Excel.
- Third Level Qualification in a relevant area.
- Significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements.
- Previous administration experience is an advantage.
- Excellent attention to detail.
- Excellent inter-personal skills.
- Ability to work in a dynamic team environment.
- Well organized, results-driven, and capable of working to tight deadlines.
- Good communicator with excellent interpersonal skills.
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