Account Director

3 weeks ago

Dublin, Dublin City, Ireland E-Frontiers Full time
Overview

We are supporting a global leader in facilities and workplace services in the appointment of a Senior Account Manager / Account Director to oversee one of their key client partnerships in Ireland. This role will be responsible for leading a complex, multi-site account and ensuring best-in-class service delivery across both office and manufacturing environments. The position carries full responsibility for the operational and financial performance of the account. You will lead a newly mobilised team, ensure compliance with all statutory and contractual requirements, and work closely with the client to deliver high standards of workplace and facilities management. A core part of the role will be driving transformation, innovation, and continuous improvement across the account.

Responsibilities
  • Overall accountability for account delivery, operational excellence, and financial performance (P&L).
  • Lead and develop a multi-site facilities team, ensuring best practice in recruitment, training, and performance management.
  • Act as the senior point of contact for the client, building strong and trusted relationships across multiple stakeholders.
  • Support the mobilisation of new sites and embed consistent service standards.
  • Ensure all health, safety, and compliance obligations are fully met.
  • Deliver and track annual business plans, budgets, and service level agreements.
  • Introduce innovation and workplace experience initiatives that enhance service quality and value.
  • Manage union engagement with professionalism, maintaining constructive employee relations.
  • Identify and support opportunities for service and account growth.
About You
  • Extensive experience in facilities management or workplace services, with senior account/contract management responsibility.
  • Proven leadership ability, with experience managing large, diverse, multi-site teams.
  • Strong commercial and financial acumen with full P&L responsibility.
  • Skilled in building senior client relationships and managing complex stakeholder groups.
  • Knowledge of operating in unionised environments and leading change.
  • Strong organisational, communication, and problem-solving skills.
What's on Offer
  • A senior leadership role managing a flagship facilities account.
  • Opportunity to shape and deliver a high-profile client partnership.
  • Competitive package, benefits, and career progression with a global organisation.

This is a confidential search. For more information or to discuss this opportunity in confidence, please get in touch.

Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Other
Industries
  • Facilities Services
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