Global Bank Administration Assistant Manager

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Who We Are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

About The Role

What you need to know:

• Reporting to the Global Bank Administration Manager, the successful candidate will be responsible for overseeing the workload and deliverables of a small team.
• The role will be responsible for ensuring that all team applications/trackers/mailboxes are maintained to a high standard and in line with agreed SLA's and timelines.
• Responsible for the maintenance of Core data within Kyriba TMS.
• Responsible for monitoring and capturing quality related metrics.
• This role will be responsible for a number of areas within the Treasury team, including opening and closing operating, custody and virtual accounts, managing signatories on accounts, setting up, amending and obtaining information of services on accounts (e.g. MT101, Swift reporting, Electronic Banking users, entitlements & activity), dealing with ad-hoc requests from the AIG businesses and managing/supporting projects as required.
• The role requires a proven background interacting and driving engagement with senior management and internal/external stakeholders.
• A key aspect of the role is ensuring compliance by the business units with AIG's Global Bank Account policies and procedures.
• The role will involve a combination of teamwork and close collaboration with a small team and independent management of items.
• Ad-hoc duties for Bank Administration Manager as required
• Fix-term contract

What We're Looking For

• 3+ years of experience in a Corporate Treasury/Cash Management/Bank Administration environment or similar
• Previous Supervisor/Manager experience an advantage
• Understanding of constitutive and other Bank Administration documents including Board Resolutions/Certificate of Incorporation/Trade Register/Account opening forms/Bank Signatory forms an advantage
• Familiarity with payments and reporting such as Swift messaging types and formats, including MT101/MT940/MT950 an advantage
• Experience of responding to KYC/AML/Sanctions requests from banks
• Must be fluent to a native level in written and spoken English
• Proven ability to multi-task, and independently and effectively manage and prioritise a varied workload
• Demonstrated awareness of the importance of controls and risks, including ideally experience of responding to SOX audit requests
• Ability to investigate, troubleshoot and resolve items to completion without close oversight
• Proven ability in information gathering, tracking and presenting this information in a clear and concise manner and adhering to tight deadlines
• Must be able to communicate information clearly and concisely to stakeholders as needed, including to Senior Management, in both written and verbal format
• Prior experience using a Treasury Management System an advantage
• Excellent attention to detail is a must
• Strong Excel and Powerpoint skills desirable

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Benefits and Culture

We offer a Total Rewards Program, a comprehensive benefits package focused on health, wellbeing and financial security—as well as professional development—to bring peace of mind to you and your family. AIG is committed to inclusion and belonging and provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. If you believe you need a reasonable accommodation, please email

Functional Area
TH - Other

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative
• Industries
• Insurance

Welcome to a culture of inclusion. We're committed to creating a culture that respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning and employee resource groups (ERGs).