Front Office Supervisor

3 weeks ago

Dublin, Dublin City, Ireland Maldronhotels Full time
Overview

2 weeks ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group

Dalata Hotel Group is an Inclusive employer. If you require any accommodations with this application process, please highlight your needs when completing your application.

Benefits
  • Free employee meals on duty
  • 50% Off F&B in all properties
  • €/£60 employee rate on rooms for all Dalata owned hotels
  • 30% off the Friends & Family rate
  • Extra AL day for every year worked (5 extra days to a maximum of 5 days)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • SAYE (Save As You Earn Scheme)
  • Pension access (Ask your HR Manager for local pension information)
  • Development Opportunities through our Dalata Academy
  • Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Responsibilities
  • Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
  • Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
  • Help in efficiently and effectively managing front office departmental operations.
  • Collaborate with the management team to maintain high morale among staff at all times.
Qualifications
  • 1 year of experience in a similar role
  • Excellent organizational skills with the ability to oversee and delegate tasks to others
  • A warm, friendly, and approachable personality when interacting with both staff and guests
  • The ability to work independently as well as part of a team
  • Experience with a 3/4 star hotel is desired but not essential
About Us

Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we will keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

Skills

Reception Supervisor Opera PMS Opera Cloud Supervisor Hotels Reception

Benefits

Competitive Salary

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Administrative and Support Services

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