Front Office Supervisor

2 weeks ago

Dublin, Dublin City, Ireland Maldron Hotels & Partners Full time
Overview

Join to apply for the Front Office Supervisor role at Maldron Hotels & Partners. Dalata Hotel Group describes its growth and internal development opportunities and emphasizes promoting from within.

Dalata Hotel Group is committed to inclusive employment and providing accommodations if needed during the application process.

What You Will Do
  • Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
  • Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
  • Help in efficiently and effectively managing front office departmental operations.
  • Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need
  • 1 year of experience in a similar role.
  • Excellent organizational skills with the ability to oversee and delegate tasks to others.
  • A warm, friendly, and approachable personality when interacting with both staff and guests.
  • The ability to work independently as well as part of a team.
  • Experience with a 3/4 star hotel is desired but not essential.
Benefits
  • Free employee meals on duty
  • 50% Off F&B in all properties
  • €/£60 employee rate on rooms for all Dalata owned hotels
  • 30% off the Friends & Family rate
  • Extra AL day for every year worked (5 extra days to a maximum of 5 days)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • SAYE (Save As You Earn Scheme)
  • Pension access (Ask your HR Manager for local pension information)
  • Development Opportunities through our Dalata Academy
  • Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
About Us

Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We focus on growth and expanding our presence across Ireland, the UK, Germany & the Netherlands, and continue to develop opportunities in key UK cities, Dublin and Continental Europe. We are committed to helping our people grow and develop their careers through internal development programmes.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply. If you require accommodations with the application process, please highlight your needs when completing your application.


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