Insurance Agent Personal Lines

1 week ago

Tullamore, Uíbh Fhailí, Ireland Total Talent Full time

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  • Collaborate with the team manager on call flows and call volume management.
  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.
  • Guide customers through the sales journey, clearly communicating product benefits and cover options.
  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.
  • Support the team manager in executing targeted campaigns to boost sales.

The Role: Tullamore

Sales And Activity Management
  • Collaborate with the team manager on call flows and call volume management.
  • Handle web enquiries and client questions, successfully closing sales across a broad range of products.
  • Guide customers through the sales journey, clearly communicating product benefits and cover options.
  • Make outbound calls to prospective customers to promote products, provide advice, and close sales.
  • Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management
  • Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
  • Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service
  • Maintain a professional image and deliver service that meets or exceeds company standards.
  • Take ownership of your work to ensure the highest accuracy and quality.
  • Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Team Collaboration
  • Work cooperatively within the team to ensure all customer needs are met.
  • Contribute to meeting monthly and annual team targets.

Compliance
  • Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements
  • Preferably have a strong background in sales or customer service.
  • Minimum of 1 year's relevant insurance experience.
  • Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
  • Enthusiastic and adaptable to change.
  • Ability to thrive in a fast-paced and ever-changing environment.
  • Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification
  • Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
  • Ability to prioritise workloads effectively and adapt to unexpected challenges.
  • Highly organised with strong time and resource management skills.
  • Committed to continuous professional development.
  • Sales-driven and energized by a fast-paced sales environment.
  • Customer-focused, always putting the customer first in line with company culture.
  • Demonstrates strong product and technical knowledge, with eagerness to become a product expert.

Skills

Time Management Communication Team Work Drivin

Benefits

Benefits includedSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesInsurance

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