Service Delivery Manager

6 days ago

Dublin, Dublin City, Ireland SWARCO Full time
About SWARCO Ireland

SWARCO Ireland: We're enhancing journeys across the island through intelligent transport systems. As part of the global SWARCO Group, our work contributes to a worldwide network of smart mobility solutions including innovative traffic management; making a real difference here. Join our passionate, collaborative team, valuing innovation, continuous improvement, and your professional growth in a supportive environment.

What You Will Do

We have a vacancy for a Service Delivery Manager (Urban Team) - working to ensure all service and maintenance activities are carried out in accordance with the relevant maintenance contracts. Supporting the CCTV installs / maintenance teams across all inspections, faults, installations, commissioning, and any chargeable work is completed with safety in mind. You will also:

  • Ensuring commercial contracts and arrangements are reviewed, risk assessed and adhere to all company technical and safety requirements.
  • Managing the team of Delivery Managers and Senior Technicians ensuring the key tasks described below are met.
  • Double-checking that all work is only conducted once there is an agreed form of written contract in place between the company and the customer.
  • Cooperating with other team members to ensure all operations and work are completed - meet company, statutory and contractual requirements.
What We Are Looking For
  • Demonstrate experience with Installations & Maintenance (Electrical).
  • Project Management qualification
  • Experience in a Supervisory/Management role is essential
  • Strong communication skills including written, verbal, report writing and presentations to the Senior Leadership teams.
What We Offer

As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:

  • Company Car (Car Allowance) + Mobile Phone
  • 25 days holiday rising to 28 days excluding bank holidays, plus the option to holiday
  • Generous employer pension contributions
  • Employee Assistance Programme
  • Employee discounts portal - Perkbox
  • Life assurance

Interested? Please apply by clicking on the link below and share your details.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer.

Agencies, please note that recruitment agency involvement will be through our PSL; unsolicited CVs will not be liable for any payment.


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