Customer Support Representative

3 weeks ago

Dublin, Dublin City, Ireland Playrix Full time

Social network you want to login/join with:

Customer Support Representative (German), Dublin

col-narrow-left

Client:

Playrix

Location:

Dublin, Ireland

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a14e36e222fa

Job Views:

7

Posted:

19.06.2025

Expiry Date:

03.08.2025

col-wide

Job Description:

Customer Support Representative (German)

Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created hit games such as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, with over 2 billion downloads and more than 100 million monthly players.

We are seeking a dynamic Customer Support Representative fluent in German, English, and Russian. Join us to assist and support players of our popular games worldwide.

Tasks

  • Provide technical support for our mobile games across multiple platforms, managing player tickets in collaboration with support engineers
  • Engage with a global player base, offering technical advice and assistance
  • Identify, prioritize, and resolve issues promptly, collaborating with departments like production, QA, design, programming, legal, and marketing
  • Research and develop solutions to improve support services

Requirements

  • Excellent verbal and written communication skills in English, German, and Russian
  • Ability to quickly understand technical concepts and explain them to users with varying technical knowledge
  • Experience playing mobile games is a plus

Benefits

  • Healthcare: Reimbursement for online psychology sessions, dental insurance, COVID-19 treatment
  • Work-life balance: Paid vacation and sick leave, additional days off upon request
  • Professional development: Conference and course reimbursements, internal bootcamps, discounted language courses
  • Entertainment: Events, contests, sports challenges, parties, hackathons, offline team events
  • Fitness: Reimbursement for gym memberships or fitness app subscriptions
  • Community involvement: Charity projects and employee initiative support through grants
#J-18808-Ljbffr

  • Customer Support Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Playrix Full time

    Social network you want to login/join with:Customer Support Representative (Japanese), DublinClient: PlayrixLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference: ac26fd1aa1c2Job Views: 4Posted: 19.06.2025Expiry Date: 03.08.2025Job Description:Customer Support Representative (Japanese)Playrix is the largest gaming company in...

  • Customer Support Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Playrix Full time

    Social network you want to login/join with:Customer Support Representative (Russian), Dublincol-narrow-leftClient:PlayrixLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:d4e5e85d19a6Job Views:5Posted:19.06.2025Expiry Date:03.08.2025col-wideJob Description:Customer Support Representative (Russian)Playrix is...

  • Customer Support Representative

    2 days ago

    Dublin, Dublin City, Ireland beBeeCustomerSupport Full time

    About the RoleWe are seeking an exceptional Customer Support Representative to join our team.As a key point of contact for customers, you will be responsible for:Providing professional and timely support on all service-related enquiries;Maintaining effective relationships with customers through excellent communication skills and customer focus;Representing...

  • Customer Support Representative

    4 weeks ago

    Dublin, Dublin City, Ireland Kubicle Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Kubicle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout the RoleWe are looking for a motivated and enthusiastic Customer Support Representative to join our growing team in Dublin. This is an...

  • Customer Support Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (French)Playrix is the largest gaming company in Europe and among the top 3 most successful mobile developers worldwide. Our popular games include Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, with over 2 billion downloads and more than 100 million monthly players.We are seeking a dynamic Customer...

  • Customer Support Representative

    2 weeks ago

    Dublin, Dublin City, Ireland The Digital Hub Full time

    MEG is currently hiring for a Customer Support Representative to join their team.MEG is on a mission to drive a culture of quality improvement in healthcare. With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety.Already working with...

  • Customer Support Representative

    1 week ago

    Dublin, Dublin City, Ireland The Digital Hub Full time

    MEG is currently hiring for a Customer Support Representative to join their team.MEG is on a mission to drive a culture of quality improvement in healthcare.With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety.Already working with...

  • Customer Support Representative

    2 weeks ago

    Dublin, Dublin City, Ireland The Digital Hub Full time

    MEG is currently hiring for a Customer Support Representative to join their team.MEG is on a mission to drive a culture of quality improvement in healthcare. With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety.Already working with...

  • Customer Support Representative

    2 weeks ago

    Dublin, Dublin City, Ireland Global Payments Full time

    Customer Support Representative page is loadedCustomer Support RepresentativeApply locations Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R0063540Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant...

  • Customer Support Representative

    4 weeks ago

    Dublin, Dublin City, Ireland Kubicle Full time

    About the RoleWe are looking for a motivated and enthusiastic Customer Support Representative to join our growing team in Dublin. This is an excellent opportunity for someone early in their career to gain valuable experience in a fast-paced, customer-centric environment.As part of our Customer Success function, you will be the first point of contact for...