Quality Systems Administrator

2 weeks ago

The Municipal District of Fermoy, Ireland Ornua Co-operative Limited Full time

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JOB TITLE: Quality Systems Administrator

REPORTS TO: Technical Manager

About Ornua

Ornua is an Irish dairy co-operative that markets and sells dairy products on behalf of its Member Co-operatives, Ireland's dairy processors, and Irish dairy farmers. It is Ireland's largest exporter of Irish dairy products, with annual sales of €3.4 billion. Headquartered in Dublin, Ornua employs 2,800 staff across 10 global units, including 13 production facilities. The company's core purpose is to build profitable routes to market for Irish dairy products.

The Group consists of two divisions: Ornua Foods and Ornua Ingredients. Ornua Foods manages marketing and sales of brands like Kerrygold, Dubliner, Pilgrims Choice, Forto, and BEO milk powders, with production in Ireland, Germany, and the UK, and sales teams across Asia, Europe, and the Americas. Ornua Ingredients handles procurement, dairy ingredient sales, and risk management, supported by facilities in the UK, Spain, the US, Saudi Arabia, Nigeria, and teams in Africa and the Middle East.

Our values—Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together—are central to our culture. Driven by a co-operative ethos, we focus on sustainable, profitable growth aligned with our 'Path to Prosper' strategy, aiming for continued expansion over the next five years.

WHY THIS ROLE IS VALUABLE

The Quality Systems Administrator will support the Quality Systems Manager in maintaining and improving the company's quality management system to ensure compliance with BRC Food Safety standards, legal requirements, and customer expectations. Responsibilities include managing quality documentation, leading risk assessments, investigating customer complaints, and ensuring audit readiness.

KEY AREAS OF RESPONSIBILITY:

  • Administer and control all quality and food safety documentation, ensuring accuracy and compliance with BRC standards.
  • Maintain document control systems and review policies, SOPs, and records regularly.
  • Support site-wide risk assessments, including food safety, allergen control, and process risk analysis.
  • Assist the HACCP team in maintaining and validating food safety plans.
  • Investigate customer complaints, identify root causes, and implement corrective actions.
  • Support inspections by BRC, customers, and regulatory bodies.
  • Contribute to continuous improvement in quality systems and food safety culture.
  • Collaborate with production, technical, and operations teams to resolve issues and ensure compliance.

REQUIREMENTS:

  • Experience in a quality or technical role within the food manufacturing industry.
  • Deep knowledge of BRC Global Standard for Food Safety.
  • Experience with document control and quality management systems.
  • Understanding of HACCP principles and risk assessment techniques.
  • HACCP Level 3 certification or higher.
  • Familiarity with SharePoint or Food Connected databases.

COMPETENCIES:

  • Curiosity: Always seeking to understand situations.
  • Forward-Looking: Driving improvements in efficiency and effectiveness.
  • Working Together: Collaborating proactively with colleagues.
  • Customer Focus: Prioritizing the customer experience as a reflection of our brand.

CLOSING DATE FOR APPLICATIONS: Sunday, 31st August

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