Bodyshop Administrator

3 weeks ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time
Bodyshop Administrator

Reference: AUG

Expiry date: :20:00.000

Location: Dublin

Benefits: A superb range of exclusive, colleague-only benefits and discounts.

Bodyshop Administrator/Assessor

Location: Blanchardstown, Dublin

Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.

Our expanding network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime. Our fleet includes light commercial vehicles (LCVs) from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.

Due to our growth, we have a full-time vacancy within our Bodyshop team at our Dublin branch.

This role is ideal for someone with relevant experience in a similar position.

Role Overview

Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining a maximum of 2% of the Dublin fleet in Bodyshop at any one time.

Key Responsibilities
  • Take additional images of damaged vehicles for damage packs
  • Upload damage packs to shared drives
  • Perform Quality Checks on vehicles post-repair
  • Notify Workshop Manager of QC outcomes
  • Manage and monitor vehicles in the Bodyshop
  • Manage damage packs and documentation requests
  • Act as a point of contact for Service Department and other departments
  • Provide training support to Satellite Branches as needed
  • Liaise with Asset Department regarding vehicle collection/movements
  • Ensure timely job card creation and updates in CAP
  • Update customers on repair progress
  • Handle emails and correspondence
  • Communicate daily with external Bodyshops
  • Conduct weekly and monthly fleet audits
  • Maintain filing systems

This list is not exhaustive; flexibility is required.

Person Specification
  • Leaving Certificate including Maths & English or equivalent
  • Basic knowledge of vehicle panels and maintenance
  • Experience in a Bodyshop role
  • Proven customer service skills and relationship building
  • Strong communication skills
  • Ability to work under pressure
  • Proficient in Microsoft Office
  • Organized and self-motivated
  • Enthusiastic with a positive attitude
  • Team player adaptable to change
  • Experience in vehicle rental or motor industry preferred
  • Bodyshop, Warranty, or Workshop experience desirable
  • Apprentice mechanics or panel beaters interested in administrative roles may apply
What We Offer

Competitive salary of €30,000 DOE per annum, pro-rata, plus:

  • 23 days holidays plus your birthday off (pro-rata)
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