Western Regional Services Manager

6 days ago

Athlone, County Westmeath, Ireland Lotus Care Limited Full time

Job Description

Job Title

REGIONAL SERVICES MANAGER –

Western Region, Tullamore, Athlone, Roscommon and neighbouring counties

Lotus Care Mission Statement

Lotus care provides a range of supports to Children & Adults with disabilities. We aim to empower service owners with the necessary skills to live full and satisfying lives as equal citizens of their local communities.

Role Purpose

To be a member of the senior management team, to manage a range of designated centres & services in accordance with all applicable laws and regulations and within available resources, to develop and manage stakeholder relationships, and to advise on current and new service opportunities.

Principal duties & responsibilities

Senior Management Team Member
  • Manage all key working relationships including Centre PIC's, Multidisciplinary supports, HIQA, HSE & Tusla.
  • Oversee governance in Designated Centre's including compliance and work force planning.
  • To actively contribute to the strategic management of the organisation.
  • To propose and support strategic management projects and developments.
  • Ensure compliance with HIQA regulations and applicable legislation.
  • Champion the quality agenda by conducting continuous programme of audit and quality improvement plans.
  • Action and implement action plans that arise from external and internal inspection.
  • Ensure designated centres are in adherence to their statement of purpose.
  • Review and update statement of purposes as required.Services Management
  • To deliver safe, high-quality services and care for Service Owners, in line with Lotus Care values.
  • To manage a team of designated centre Managers to ensure service delivery.
  • To monitor and review the effectiveness, efficiency and quality of services provided in line with relevant standards.
  • To enhance service delivery at every opportunity.
  • To investigate and review complaints and service issues as appropriate.
  • To oversee and develop any new services or elements of services as agreed.
  • Complete regulatory service audits and quality improvement reports on a monthly, 6 monthly and annual basis as per legislation.
  • Ensure all training is carried out as per training matrix and all mandatory training is completed.
Compliance & Quality Management
  • To ensure services are compliant with all applicable legal, health & safety, regulatory and accreditation standards and requirements.
  • To participate in developing policies, procedures and practices designed to deliver consistent, compliant services across assigned services.
  • To lead implementation of, and adherence to, all external and internal standards, policies and procedures.
  • To address any shortfalls identified in service provision or compliance.
  • To drive continuous improvement of services.
Resources Management
  • To contribute to the overall resources management within the organisation.
  • To determine, in consultation with Finance, appropriate budget provision for assigned services.
  • To manage assigned services within budgetary provision, delivering budgetary efficiencies where possible.
  • To work with HR to recruit, train and develop human resources to perform efficiently and effectively, in line with all applicable laws and regulations.
  • To develop talent and to address under performance as appropriate.
Stakeholder Management
  • To develop and maintain effective relationships with all stakeholders: Service owners, families, funding organisations, regulatory organisations, staff and Lotus Care Board of Directors.
  • In conjunction with DOS, ADT, MDT and finance team to follow up and manage the referrals process to ensure appropriate placements of service owners within Lotus Care designated centres.
  • Where stakeholder issues arise, to address and resolve in a professional and proactive way.
Other Responsibilities
  • To undertake any other duties as requested by the DOS from time to time.
Role Requirements
  • Degree/Masters Qualification in Intellectual Disability Nursing or Social Care, or equivalent experience.
  • Management Qualification is desirable.
  • Experience (ideally three years) in a management role in the sector or in a related sector.
Person Specification
  • Excellent leadership and motivation skills.
  • Strong analysis and decision-making abilities.
  • Evidenced management and delivery of results.
  • Effective interpersonal and communication Skills.
  • Specialist knowledge and expertise of Intellectual Disability sector.
  • Drive and commitment to service values.
  • Detailed knowledge of all relevant legislation and Standards along with a proven ability to implement standards and regulations.
  • Commitment to self-development, growth and progression.

Remuneration

Salary: Competitive – Dependant on Qualifications & Experience

As per contract.

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