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Training & Project Coordinator

4 weeks ago

Cork, Cork, Ireland ESS LTD Full time

ESS Group includes three companies – Engineering Support & Services Ltd. (ESS), Eirdata Environmental Services Ltd. (Eirdata), and Critical Airflow Europe (CAE).

  • ESS are leaders in asset management and maintenance reliability through people.
  • Eirdata are compliance experts in Critical Airflow Environments.
  • CAE are the European leader in delivering safe energy efficient laboratory control and critical airflow applications.
Job Specification

Due to ongoing growth and expansion ESS have an opportunity for a Training & Project Coordinator to join our passionate team in Limerick. Seeking an organised, people-focused, quality-driven individual, ready to help deliver excellence in training and projects.

As a Coordinator, you will play a pivotal role in supporting the team in ensuring the successful delivery of projects. You will collaborate with a dynamic team, contributing to the overall operational excellence of our projects across a multi-functional team.

Candidates must be comfortable in a fast-paced and dynamic work environment where learning is part of everyday life, within our high-performance work team. You will demonstrate strong communication skills, logical thinking, proactive problem-solving with excellent collaboration skills.

Main Duties & Responsibilities
  • Client Engagement & Learner Applications: Process & respond to training leads and enquiries, resolving in a professional and timely manner, supporting the learner throughout their course lifecycle from onboarding to certification.
  • Project Support: Assist in the coordination and execution of training programmes, ensuring adherence to timelines, budgets, and quality standards.
  • Collaborate with the team to maintain accurate documentation, including program design, delivery, and assessment.
  • Provide project support cross-functionally as needed to support client and internal objectives.
  • Stakeholder Communication: Facilitate communication among team members and stakeholders, including clients, learners, and tutors.
  • Provide regular updates on project progress to the Team.
  • Resource Management: Support the maintenance of a varied tutor panel, ensuring the right people are in place for program delivery.
  • Team Collaboration: Work closely with the Training Team to ensure the team's goals align with the overall objectives of the business.
  • Collaborate with team members to address project challenges and ensure a collaborative working environment.
  • Documentation and Compliance: Ensure compliance with requirements and standards of excellence throughout the project lifecycle, including processing learner applications, documentation control, documentation management and tracking/reporting.
  • Programme Development: Work collaboratively with programme development stakeholders, challenging current thinking, driving innovation and leading out in the development of courses and content.
Education & Experience
  • Relevant Bachelors Degree in Business or similar discipline.
  • 3-5 years demonstrated experience in a similar customer service, scheduling or project management role
  • FE/HE Programme development experience is desired.
Skills & Attributes
  • Excellent organisational skills, with a strong ability to manage multiple projects and manage people simultaneously.
  • Strong problem-solving and conflict management skills to effectively navigate challenges, resolve disputes, and drive positive outcomes in a dynamic environment.
  • Ability to deliver high-quality, consistent work under tight deadlines.
  • Strong interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
  • Strong attention to detail and commitment to follow through.
  • Proficient in Microsoft Office
  • Full clean drivers license.
Benefits

ESS offer support that enables you to never stop growing. Your reward at ESS is not just your salary; we believe in investing in our people's personal and professional development and empowering their work-life balance to enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health care, pension, training and coaching.


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