Microsoft Dynamics D365 CRM Technical Lead

Overview

At BearingPoint, we empower clients to embrace digital transformation through innovative and sustainable solutions. Our consultants combine deep industry knowledge with technical expertise to deliver meaningful change. As part of our Enterprise Applications team, you'll collaborate with diverse organisations to architect and implement Microsoft Dynamics 365 CRM solutions that enable long-term success. We are looking for a thoughtful and experienced Technical Lead to join our Microsoft Dynamics 365 practice. This leadership role is ideal for someone who enjoys solving complex challenges, mentoring others, and shaping technology strategies that align with business goals.

Responsibilities

• Solution Architecture: Lead the design of secure, scalable Dynamics 365 CRM solutions that reflect client needs and industry best practices.
• Team Leadership & Mentoring: Support and inspire development teams, fostering a collaborative and inclusive environment that encourages learning and innovation.
• Requirements Analysis: Partner with business analysts and stakeholders to translate business needs into practical, high-quality technical solutions.
• Customisation & Configuration: Oversee system configuration and development, including plugins, workflows, and integrations with other enterprise systems.
• Integration Strategy: Design and implement seamless integrations using APIs, middleware, and Azure services.
• Development Oversight: Contribute to hands-on development across Dynamics 365 components and related technologies (.NET, JavaScript, etc.).
• Quality Assurance: Promote best practices in coding, testing, and deployment to ensure maintainable and reliable solutions.
• Project Delivery: Lead technical delivery across CRM projects, including planning, estimation, and risk management.
• Client Advisory: Provide clear guidance on Dynamics 365 capabilities and effective use-cases.
• Upgrades & Enhancements: Manage solution upgrades and enhancements to maintain performance and alignment with evolving business needs.
• Support & Troubleshooting: Resolve complex technical issues and provide ongoing support to ensure system stability.
• Documentation: Maintain clear and accessible technical documentation to support delivery and knowledge sharing.
• Stakeholder Engagement: Communicate effectively with technical and non-technical stakeholders, translating technical concepts into actionable outcomes.
• Innovation & Continuous Learning: Stay informed on Microsoft product updates and industry trends to bring fresh thinking to client solutions.

Required Skills & Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or related discipline.
• Minimum 5 years' experience with Microsoft Dynamics CRM (Dynamics 365/CRM 2013/2015/2016), including 2+ years in a technical lead or architect role.
• Proven track record in delivering complex CRM implementations and integrations.
• Deep expertise in Dynamics 365 configuration, customisation, plugin development, and Power Platform components (Power Apps, Power Automate, Power BI).
• Strong knowledge of Azure services, REST/SOAP APIs, and middleware technologies.
• Proficiency in C#, .NET Core, JavaScript, TypeScript, HTML, and CSS.
• Experience with DevOps tools (Azure DevOps, Git) and CI/CD pipelines.
• Excellent communication and stakeholder management skills.
• Demonstrated leadership and mentoring capabilities.
• Microsoft certifications such as PL-600, MB-600, MB-400 or equivalent are highly desirable.

Why you will enjoy working at BearingPoint Ireland

We work in an open and collaborative way, where new ideas are always welcome. BearingPoint is an environment where potential and high performance is recognised and rewarded.

What we offer

You will receive a competitive salary where you are rewarded for both your individual performance and company performance. You will also receive a best-in-class benefits package including holidays, private health insurance, pension contributions, gym/club subscription, wellness programmes, mobile phone and much more. In addition, we offer:

• Hybrid working – where each team has autonomy to determine their in-person and remote working schedule.
• Continuous learning – we understand that it is imperative to invest in our people's development and we provide external training at prestigious universities such as Oxford and Yale.
• Social events – our people perform best when they have a good work life balance, monthly events for all to attend.
• Diversity – we are committed to having a diverse workforce where each individual feels they belong and can thrive in a work environment with a strong sense of community.
• Mentoring & coaching – every employee has a development manager to help them grow their career with feedback via continuous conversations.
• Giving Back – you will have an opportunity to join our giving back initiatives including sustainability initiatives. Our Emissions Calculator gathers accurate emissions data and enables our clients to understand their footprint and track progress on emission reduction.

About BearingPoint

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The firm has a global consulting network with more than 10,000 people and supports clients in over 75 countries, engaging with them to achieve measurable and sustainable success. BearingPoint is an equal opportunities employer. No agencies.

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