Food And Beverage Operations Manager

We are currently seeking an experiencedFood and Beverage Operations Manager to join the team in Glasson Lakehouse.If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you

We are The Dean Group. Dive into our company culture, where genuine individuals are celebrated and fun is integral. We specialise in design led, premium hotels, with a focus on art, culture and people. Always leading from the front, we grow careers internally, seeking the best and brightest. Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.

Key areas:

• Operational Management of all outlets
• Stock Controls - Participate in Monthly Stock Takes and Reporting
• Team Leadership and HR Management
• Guest Experience and Quality Control
• Event Coordination
• Probation and Performance Management
• Support the Group Head Chef and kitchen team with menu planning and development.
• Health and Safety Compliance
• IT and Systems Management (Micros, Procure Wizard, Tenzo, Alkimii, Ever Guest, Accounting Software)
• Monthly P&L Reviews
• Present a quarterly events calendar for Food & Beverage and actively contribute to the annual strategic planning and budget development for the department

Job Purpose

The Food and Beverage Manager is responsible for overseeing the daily operations of the hotel's food and beverage outlets, including restaurants, multiple bars, Kitchens and event space. This role includes leading the team, managing stock and financial performance, ensuring high service standards, and coordinating all food and beverage operations.

The ideal candidate will be both operationally focused and strategically driven, maintaining hands-on involvement during shifts while also taking charge of stock control, gross profit targets, team management, and HR processes. A clear understanding of monthly P&L reports, revenue tracking, and payroll budgeting is essential, along with the ability to analyse variances and implement corrective actions to maintain profitability.

This role also involves responsibility for accurate cash handling, credit card transaction integrity, and strict adherence to all company SOPs. The manager will lead efforts to achieve or exceed targets in operational and compliance audits, promote accountability, and ensure service excellence at all times.

In addition, the Food and Beverage Manager will contribute to the annual strategic planning process, helping to develop budgets and business strategies for the upcoming year in collaboration with senior leadership.

Key Responsibilities:

Operational Management

• Lead daily F&B operations across all outlets
• Ensure service consistency, team readiness, and compliance with SOPs
• Collaborate cross-departmentally to ensure seamless guest experience
• Monitor KPIs using systems

Stock & Financial Control

• Manage monthly stocktakes, supplier relations, and inventory via Procure Wizard
• Achieve gross profit and payroll targets; review P&Ls and take corrective action
• Maintain secure cash handling and credit card procedures
• Ensure delivery accuracy and internal stock controls

Team Leadership & HR

• Recruit, train, and develop a high-performing team
• Lead team communications, scheduling, and performance reviews
• Oversee HR matters including probation, disciplinary actions, and staff wellbeing
• Encourage engagement through platforms

Guest Experience & Quality Control

• Deliver consistent service excellence and meet audit standards
• Monitor guest feedback (EverGuest, OpenTable) and implement improvements
• Ensure health & safety compliance and maintain hygiene standard

Event Coordination

• Lead F&B operations for events, ensuring alignment with client expectations
• Coordinate with Events team on logistics, menus, and service delivery
• Oversee accurate billing and post-event reviews

Strategic & Financial Planning

• Present quarterly events calendar and contribute to annual planning
• Support the Group Head Chef with menu planning and development
• Participate in budget development and operational strategy

Systems Management

• Proficient in Micros, Procure Wizard, Tenzo, Alkimii, Ever Guest, and financial software

Preferred Experience

• 5+ years in F&B leadership (hotels, resorts, or multi-outlet venues)
• Strong financial acumen and stock control expertise
• Skilled in team leadership, event management, and service delivery
• Strategic mindset with hands-on operational focus

Benefits:

• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Accrued Annual Leave with Service
• Eligible for Performance Bonus Scheme
• Friends and Family discount
• Gym Membership Discounts*
• Continual training and development
• Career progression within the Group
• Gratuities *
• Meals on shift
• Bike to work scheme
• Taxsaver for travel
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Team appreciation days
• Service recognition
• Regular fun-filled activities and gatherings for all teams across the group
• Applicable to certain positions

The Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the Group.