Shift Manager

Ornua is an Irish dairy co-operative that markets and sells dairy products on behalf of its Member Co-operatives, Ireland's dairy processors and, in turn, Irish dairy farmers. Ornua is Ireland's largest exporter of Irish dairy products and has annualised sales of €3.4 billion. Headquartered in Dublin, Ornua has a strong global team of 2,800 employees, operating from 10 business units worldwide, including 12 production facilities. Ornua's core purpose is to build profitable routes to market for Irish dairy products.

The Group is structured across two divisions: Ornua Foods and Ornua Ingredients. Ornua Foods is responsible for the marketing and sales of Ornua's consumer brands, including Kerrygold and other brands. Markets are served by production facilities in Ireland, Germany and the UK and by in-market Sales and Marketing teams in Asia, Germany, Ireland, MEA, Poland, Spain, rest of Europe, and North and Latin America.

Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products, for the sale of dairy ingredients to food manufacturing and foodservice customers across the world, and for managing volatility through de-risking and trading strategies. The business is supported by production facilities in the UK, Spain, the US, Saudi Arabia and Nigeria and by in-market teams in Africa and the Middle East.

Ornua's Values

At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

Ornua's Growth

At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious 'Path to Prosper' strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.

WHY THIS ROLE IS VALUABLE

The Shift Manager role will be responsible for leading a shift of operators to hit performance KPIs, drive employee engagement and support continuous improvement activities.

KEY AREAS OF RESPONSIBILITY:

• Drive a culture of Safety and Quality amongst the team.
• Ensure full compliance with technical and food hygiene standards to ensure product meets all appropriate quality and safety standards
• Work closely with key stakeholders including H&S, Maintenance, Quality and Supply Chain.
• Ensure training and development plan is in place for all team members to build skills capability of the team.
• Ensure all MOs are closed off correctly
• Investigate complaints specific to the shift, ensures complaint documentation is completed within the agreed timeframe
• Facilitate Continuous Improvement projects for the shift
• Liaise with the planner ref. adherence to schedule
• Lead and monitor team huddles to ensuring that actions are closed off in a timely fashion
• Drive GMP across the production floor and close off actions as required.
• Manage payroll hours for the team.

REQUIREMENTS:

• Strong Leadership skills and can demonstrate success in leading a production team to deliver business objectives
• Problem solver, disciplined in collecting information, ascertaining root cause of issues and identifying and developing practical solutions.
• Flexible in working 24/7 and 24/5 shifts.
• Strong communicator with the ability to manage change effectively.
• FORWARD LOOKING: Helps others to accept change, implements change, and looks ahead to anticipate change.
• WORKING TOGETHER: Ensures own team effectiveness; facilitates and leads cross-functional working.
• OWNERSHIP: Clarifies accountabilities, overlaps, and gaps, and helps others remain motivated through difficult times
• COMMUNICATIVE: Communicates confidently, adapting style for different situations

Closing date: 10 September 2025