Technical Support Engineer

3 days ago

Limerick, Limerick, Ireland Guangzhou Sanjing Electric Co., Ltd Full time
Overview

Europe HR & Operations Leader | Empowering Teams in Solar & Energy Storage | Strategic HR | Scalable Operations (Marketing, Delivery, Administration)

Responsibilities
  • Provide phone and email based problem solving and fault finding support for installers and customers
  • Generate cases via CRM to track and resolve customer enquiries
  • Answer technical product enquiries
  • Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
  • Develop, update and manage technical documentation for commissioning of our products
  • Assist in developing the technical support process of the business
  • Assist in Sales Exhibitions and Trade Fairs
  • Liaise with Technical Support International Team
Qualifications
  • Relevant qualification in electronic engineering and renewable energy equivalent; direct solar and power generation industry experience is an advantage
  • Solid technical understanding of inverters and battery products; solutions-based mindset
  • Eagerness to support customers as required; strong work ethic
  • Experience in a role requiring inter-department communication and coordination is an advantage
  • Ability to work autonomously as well as part of a team
  • Professional English language skills are required
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service, Engineering, and Production
Industries
  • Electric Power Generation and Electrical Equipment Manufacturing

#J-18808-Ljbffr

  • Application Technical Support Engineer

    1 day ago

    Limerick, Limerick, Ireland Kneat Solutions Full time

    Application Technical Support Engineer - US Based (Remote)Join to apply for the Application Technical Support Engineer - US Based (Remote) role at Kneat Solutions.Application (Customer) Tech Support Engineer - US Based (remote).Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do...

  • Project Engineer

    3 weeks ago

    Limerick, Limerick, Ireland Atlantach Technical Services Full time

    Project EngineerLimerickAbout usAtlantach Technical Services is an engineering solutions company specialising in Project Management, Operations & Maintenance and Commissioning.Industries we work inSemi-Conductor | Pharma | Med Device | Datacentre | AutomotiveJoin Our teamAt Atlantach Technical Services,Ambitiondrives us to continuously improve and...

  • Application Technical Support Engineer

    4 weeks ago

    Limerick, Limerick, Ireland Kneat Solutions Full time

    Application (Customer) Tech Support Engineer - MalaysiaKneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions.And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the...

  • Technical Support Specialist

    5 days ago

    Limerick, Limerick, Ireland beBeeService Full time €45,000 - €60,000

    Job OverviewThis is a unique opportunity to work as a Technical Support Specialist with our global industry leader. The role involves delivering high-quality technical support and services for our product portfolio, including installation, calibration, maintenance, and repair of equipment.Key ResponsibilitiesInstall and commission new equipment at customer...

  • Technical Sales Engineer

    3 weeks ago

    Limerick, Limerick, Ireland Cpl Healthcare Full time

    Technical Sales EngineerAre you an experienced Sales Engineer or technical sales professional who is now looking for an exciting new opportunity in the mid-west region?Our client, who are a long established & highly reputable provider of specialised engineering & technical services to industry, are now undergoing a period of significant expansion across...

  • Technical Sales Engineer

    1 week ago

    Limerick, Limerick, Ireland Cpl Healthcare Full time

    Technical Sales EngineerAre you an experienced Sales Engineer or technical sales professional who is now looking for an exciting new opportunity in the mid-west region?Our client, who are a long established & highly reputable provider of specialised engineering & technical services to industry, are now undergoing a period of significant expansion across...

  • Technical Sales Engineer

    4 weeks ago

    Limerick, Limerick, Ireland Cpl Resources Full time

    Sales Engineer. Are you an experienced Sales Engineer or technical sales professional who is now looking for an exciting new opportunity in the mid-west region? Our client, who are a long established & highly reputable provider of specialised engineering & technical services to industry, are now undergoing a period of significant expansion across Ireland &...

  • Technical Sales Engineer

    4 weeks ago

    Limerick, Limerick, Ireland Cpl Resources Full time

    Sales Engineer Are you an experienced Sales Engineer or technical sales professional who is now looking for an exciting new opportunity in the mid-west region? Our client, who are a long established & highly reputable provider of specialised engineering & technical services to industry, are now undergoing a period of significant expansion across Ireland &...

  • Technical Sales Engineer

    1 day ago

    Limerick, Limerick, Ireland Cpl Full time

    OverviewAre you an experienced Sales Engineer or technical sales professional who is now looking for an exciting new opportunity in the mid-west region? Our client, a long established & highly reputable provider of specialised engineering & technical services to industry, is expanding and has engaged Cpl to recruit a Technical Sales Engineer to join their...

  • Technical Sales Engineer

    3 weeks ago

    Limerick, Limerick, Ireland Cpl Resources - Limerick Full time

    Sales Engineer Are you an experienced Sales Engineer who is now looking for an exciting new opportunity in the mid-west? Or are you currently a mechanical or process focused engineer who is looking to make a move into a more commercial or client projects focused role? Our client, who are a long established & highly reputable provider of specialised...