Technical Support Specialist

5 days ago

Limerick, Limerick, Ireland beBeeService Full time €45,000 - €60,000
Job Overview

This is a unique opportunity to work as a Technical Support Specialist with our global industry leader. The role involves delivering high-quality technical support and services for our product portfolio, including installation, calibration, maintenance, and repair of equipment.



Key Responsibilities
  • Install and commission new equipment at customer sites.
  • Perform scheduled maintenance, calibrations, and repairs.
  • Diagnose faults down to component/module level and produce clear, written service reports.
  • Ensure all work complies with health and safety policies.


Skill Requirements
  • Technical Expertise:
    • A HNC or Degree in Mechanical and/or Electrical Engineering is preferred.
    • Minimum 4 years of hands-on industry experience.
    • Proficient in diagnostic and fault-finding techniques.
    • Strong IT skills, particularly in a Windows environment.


  • Interpersonal Skills:
    • Confident and professional with excellent communication skills.
    • Able to build rapport with customers and act with integrity.
    • Practical and solutions-oriented with good problem-solving ability.


  • Organisational Abilities:
    • Capable of working independently and managing time effectively.
    • Able to meet deadlines and prioritize multiple service requests.
    • Flexible and adaptable to changing customer needs and schedules.




Benefits Package
  • Competitive salary with additional earning potential through overtime.
  • 25 days' holiday plus statutory leave.
  • Fully expensed company vehicle, laptop, and mobile phone.
  • Daily lunch allowance and company credit card.
  • Employer pension contribution.
  • Comprehensive technical training, both locally and at manufacturing sites.


Working Environment
  • Regular travel throughout the UK and occasional assignments in Europe.
  • Required to maintain and develop knowledge through ongoing training.
  • Expected to contribute to health, safety, and quality standards compliance.


Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Engineering and Customer Service
  • Industries: Manufacturing

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