Business System Analyst

1 day ago

Dublin, Dublin City, Ireland SRG Full time
Overview

This range is provided by SRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Salary: €55-60K + bonus + benefits. 12 months Fixed Term Contract – with completion bonus of 10% - attractive employer.

Role: Base pay range for a Business Systems Analyst / Service Delivery Analyst / Change & Release Analyst / Applications Analyst. We are seeking a motivated Computer Science or Business Information Systems graduate with at least 3-4 years' experience in IT Applications Support (ERP or Fintech software) and IT Business Analysis in the Financial Services or Fintech sector. Experience in the Insurance Industry (Life Assurance, General Insurance, Pensions Administration/ Pensions Industry) is highly advantageous. Fintech / Financial Services or Software Applications Support / Service Management experience is essential.

Location/Work pattern: hybrid environment (2 days per week in Dublin office).

Note: EU/EEA/UK citizens or current, valid full working visa holders in Ireland only need apply. No sponsorship considered. Role has potential to convert to a permanent position.

Responsibilities
  • Liaise with customers to drive out customer requirements
  • Provide industry expertise to internal clients and project delivery teams
  • Conduct workshops and system demonstrations
  • Create and maintain user stories / functional specifications
  • Peer reviews of specifications
  • Conduct specification walk-throughs with project delivery teams
  • Vendor management of core Fintech Workflow Application
  • Provide support & input into Applications support and service delivery
  • Assist with client and project delivery team training
  • Triage and resolution of defects during User Acceptance Testing
  • Application support to production users – core insurance Administration & Reporting system
  • Support for other business users - finance, actuarial, product development, SQA
  • Service management of change requests through full software development lifecycle
Qualifications
  • Degree in IT, Computer Science or related qualifications
  • At least 3 years commercial experience in Financial Services, Fintech or Software Applications service delivery
  • Mix of experience across Analysis, Change requests/service management, Software Applications Support, Release management, vendor engagement and core IT Business Analysis
  • Agile, Jira, Visio, Excel
  • Any prior work experience in the Insurance Industry is beneficial
Employment terms
  • Employment type: Contract
  • Seniority level: Mid-Senior level

Other terms

Keywords: IT Business Analyst, Business Support Analyst, IT Business Support Analyst, IT Business Systems Analyst, Applications Support Analyst, Software Service Delivery Specialist, Service delivery analyst, Change analyst, Change requests, release management, enterprise software applications delivery management, Production Support Analyst, Production support, Software Support, Applications Support, Application Service management, software service management, Insurance, Banking, Fintech, financial technology, ERP, SAP, CRM, SQL.


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