Restaurant Manager

6 days ago

Dublin, Dublin City, Ireland Carlton Dublin Airport Full time

Restaurant Manager

Located at Carlton Hotel Dublin Airport and just five minutes from the M1 and M50, Runway 28 is one of Dublin's newer dining experiences, offering diners an ambiance best described as a blend of casual chic, informality, and traditional, honest to goodness friendliness

Key features of this quite unique venue include:

  • A rooftop terrace with fantastic views
  • A heated outdoor terrace
  • A retractable roof, offering an excellent opportunity to appreciate the sights and sounds of Ireland's busiest runway and airport
  • Contemporary, comfortable furniture
  • Wonderful food
  • An opportunity for private bookings, to celebrate those special occasions

The Role:

We are seeking a Restaurant Manager on a full-time basis. You will be an experienced, accomplished, entrepreneurial-minded individual, with a strong passion for top class food and drink service, in terms of consistent quality, taste, and presentation. You will have previous experience in a Supervisory, Duty Manager, or Operational Manager capacity, ideally in a city-centre based restaurant, and will be looking to take the next step in your career progression.

Why join our Team? We offer:

  • A certified Great Place to Work, with great colleagues
  • A strong focus on work/life balance, with autonomy to achieve this
  • A very competitive compensation package
  • Free meals while on duty
  • Uniform
  • An IHF-sponsored Employee Assistance Programme (EAP)
  • Free car parking (parking while on holidays if travelling from Dublin Airport)
  • Free shuttle to and from Dublin Airport for employees whose bus goes to the Airport
  • Employee engagement initiatives e.g. free yoga classes, fitness programmes
  • Training and development – opportunities for internal and external training
  • Social Events – Christmas Party, Summer BBQ, etc.
  • Annual Tax-saver and Bike to Work scheme offered to all eligible employees
  • Health-related benefits after the qualifying period of service
  • Other benefits, subject to tenure

The successful applicant will:

  • Be passionate and knowledgeable about food, drink, people, and excellent service
  • Have a strong knowledge of cocktails and wines
  • Have a strong business acumen and a strong understanding of social media and events
  • Ideally, have 2+ years previous experience at management level in the Hotel / hospitality / restaurant sector
  • Possess an inspiring, positive, fun, can-do attitude
  • Always have a calm, efficient, professional, and organised approach to your work while working in a busy, dynamic environment, and also while engaging with your colleagues
  • Have excellent English competence and communication (including listening and empathy) skills
  • Have strong IT skills
  • Demonstrate the highest level of attention to detail
  • Be able to work as part of a Team or on your own initiative
  • Have a good standard of health / level of fitness, and be capable of, and comfortable with, physical activity
  • Be flexible as regards work shifts (evening shifts only, at the present time)

Specific responsibilities in this role include:

  • Effectively and efficiently managing all aspects of our Front-of-House operations in accordance with the business plan/objectives and any management programmes introduced or underway
  • Implement high standards of service and operational planning
  • Planning and costing drinks and food menus, innovating where appropriate, ensuring that they align with the Departmental budget and GP targets
  • To review and update job descriptions and SOPs if/as required
  • Undertaking recruitment and onboarding of Front-of-House Team members
  • Preparing suitable Team rosters, with a strong focus on managing labour costs
  • To ensure the Front-of-House Team is a Team, well organised and actively managed
  • To manage/oversee purchasing
  • To be innovative, always seeking improvements/new opportunities/new trends
  • Being open and willing to learn
  • Working collaboratively with your Departmental colleagues, offering them support, mentoring and assistance in response to any needs they may have
  • Working collaboratively with your Back-of-House colleagues and all other Hotel Departments
  • Serving, and ensuring service delivery of, consistently great food and drink, in a timely manner and to the highest standards, in accordance with our menus, Hotel policies and procedures, and with your experience and training
  • To ensure the highest level of hygiene, safety, and cleanliness of your/the workplace at all times
  • To promote a safety culture and safety awareness. To adhere to our health & safety training, policies, and procedures. To ensure compliance with our HACCP/legal requirements
  • To identify and manage training needs, including your own. To train Team members and/or assist with the delivery of training if/as required, to continuously develop the Team and with a focus on succession planning
  • To deal with staffing issues arising, including interpersonal issues, in a comprehensive and timely manner. To maintain good working relationships with and between Departmental colleagues and with all Departments
  • Identifying opportunities to recognise and reward Team members
  • To ensure that we offer excellent food and drink service to all our guests at all times
  • Ensuring, in your leadership role, that you maintain the highest possible standards of work, personal hygiene, uniform, appearance, body language, and conduct at all times
  • Working with the Front-of-House Team to manage portion control and drinks costs and to minimise waste
  • Working with the Front-of-House Team to ensure that Front-of-House areas are maintained in a clean, tidy and orderly condition at all times, and that cleaning schedules are set up and maintained
  • To prepare management and other reports, and to make presentations
  • To attend relevant meetings
  • To proactively identify issues and solutions, and to discuss with Senior Management if/as required

Skills:

Managing restaurants, Food & Beverage, Restaurant service, Hospitality, Teamwork, Interpersonal Skills, Customer Service

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